Limitations


Q: What devices can I not sync by using SyncUP?
A: iOS (iPhones, iPod, iPad 1/iPad 2, iTouch) and Mac OS (MacBooks, Mac Book Pros) products are NOT supported. WebOS-based phones (HP and Palm) are not supported as well. All Windows-based phones are not supported

Q: What limitations are there for online storage?
A:
Your SyncUP account comes standard with 2GB of on-line memory storage capacity. You will be able to purchase more memory in 5, 25, and 100GB increments. Viewing, downloading and sharing (via e-mail) cloud content from any PC or device requires access to web browser and connection to the internet.

Q: What are limitations to speed/data transmission?
A:
Your internet connection speed or Wi-Fi transmission rate will dictate how quickly your data syncs.

Q: Are SyncUP and Stage Remote using DLNA technology the same?
A:
No, SyncUP actually moves the “bits” from one device to another such that the “bits” reside in two places. Stage Remote only streams content to another device; the actual “bits” remain on the original device.