United Kingdom / Ireland Premier: Site Navigation - Header

United Kingdom / Ireland Premier: Site Navigation - Header

Links located at the top of the Premier page show you how to connect to the most common areas of Premier. Four categories that are available include Shop, Service & Solutions, Support and Account.

To view additional help information, please click on the links below the main category.

Shopping for Products
"Shop" offers quick access to four shopping solutions: Standard Configurations, Systems, Peripherals and Software. Each of these can be configured to custom specifications by the Dell Account Team at customer request. "Shop" provides you access to your Lists as well.
To illustrate this navigation:
  1. Begin by clicking on the "Shop" category at the top left of the page next to the Dell logo.
  2. Notice each tab description: Lists, Standard Configurations, Desktops, Workstations & All-In-Ones, Laptops, Ultrabooks & Workstations, Enterprise, Accessories & Peripherals and Software. The most common tabs you will use for shopping and buying are Standard Configurations, any of the systems categories, Accessories & Peripherals and Software.

Navigation Descriptions (Second-Level):

1. Lists
Lists allow you to organise and access your frequently purchased products and organisational standards by using the Lists functionality. Collaborate with users in your organisation by creating Public or Shared lists.
To access your Lists, click on "Shop" in the masthead and then select "Lists" in the secondary navigation.
For faster selection, select the "Lists Details" module on your dashboard.

  • Standard Configurations allow you to view your organisation's customised configurations as designated by you and your Dell Account Team. Once your representative has established your specific configurations on your Premier page, access Standard Configurations by clicking "Products" in the masthead and then select "Standard Configurations" in the secondary navigation.
  • Or select the product from the Standard Configurations module on your dashboard.

2. Systems
Systems allows you to browse all Dell products including Desktops, Workstations & All-In-Ones, Laptops & Ultrabooks, Servers, Storage and Networking, Dell-Branded Peripherals, and Imaging. This catalogue can also be customized to display only the products relevant to your organisation. You may configure the available options for any product according to your needs.
To access your Systems Catalogue, click on "Shop" in the masthead and then "Systems" in the secondary navigation. A third-level navigation bar will appear enabling you to select a system’s category.
For faster selection, choose a category from the Systems module on your dashboard

3. Software and Peripherals
Software and Peripherals allows you to view an extensive selection of software and peripheral products from both Dell and other manufacturers are available on your Premier Page.
To access your Software & Peripherals Catalogue, click on "Shop" in the masthead and then select "Accessories & Peripherals or Software" in the secondary navigation. If "Accessories & Peripherals" is selected, a third-level navigation bar allows you to narrow your selection.

For faster selection, choose a category from the Software & Peripherals module on your dashboard.

C. Services and Solutions
Dell solutions helps you make faster, more informed decisions, streamline your IT operations, increase end-user productivity and keep your data secure. Whether you need help with strategy and deployment, require IT or business consulting, or want to explore managed services that take the load off your IT staff, turn to Dell services for expert advice and world-class support.

D. Support
Clicking the "Support" category changes the second-level navigation view to illustrate different areas of Dell’s award-winning support site. Details are available pertaining to your systems purchased with additional help information such as warranty and ongoing support.

E. Account
The "Account" page allows the user to edit personal information and change email. Administrators to the page can Manage Users and Access Groups, Manage Personal Information and Manage Accounts.
Second-Level navigation links are described below:
  • Manage Profile allows you to edit personal information and change your password
  • Manage Site allows administrator the ability to control User Access Groups and Roles settings, and manage your address book for a faster checkout.
  • Contacts lists general Dell Account Team and Company Contacts.
  • Reports offers readily available, self-serve reporting options as it’s generated online.
  • Select Another Account enables users the ability to switch between Premier Page accounts without having to log out and back in.

F. Top of Page Navigation

There are two useful links located at the top right of your Premier Page: Logout and My Basket
  • Logout signs the user out of Premier session.
  • My Cart displays items you have added to the Basket during the present sign in.

G. Additional Links in the Premier Navigation Menu toolbelt
There are several additional links near the top-left of the page: Help, Order Status, Share Your Ideas, Quotes as well as Custom Links.

  • Help
  • Order Status lists purchases in the current order cycle and allows users to view details of pending orders. Accessing the Order Status link:
  1. When you click on the "Order Status" link, anything that has been ordered or is in the ordering cycle can be retrieved by adding the appropriate information in the open fields.
  2. In addition to ‘Support Options’ located at the left-hand navigation, orders may be viewed by following the steps noted on the page.
  3. When finished, click "Submit"

  • Custom Links offers users additional useful links such as Customer Care, Dell Financial Services, Dell Partner Portal, Dell Training Services, Premier Online Support Chat, Dell Deployment Services.
  • Quotes retrieves saved items for later display or purchase and can be accessed from this link on the page. Click on the "Quotes" link to view a list of your saved eQuotes. For accessing even faster, view and retrieve your eQuotes from the eQuotes module on your dashboard

If you have questions or need assistance.

Premier Support

Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Identificación del artículo: HOW11232

Última fecha de modificación: 12/09/2015 03:22 PM

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