Article Summary: This article provides information on how to collect support logs in Novell SuSE Linux Enterprise Server (SLES) 11.
- Ensure you are logged in as 'root'
- # supportconfig
- Output will be saved in '/var/logs' folder
Note : If the package is not installed, you can install it with this command : # yast2 -i supportutils
NOTE: These reports help technicians diagnose and troubleshoot your issue. Providing this file to the technician when opening a case can reduce the time it takes to resolve your issue.