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Venue 11 Pro 7140 user facing (front) camera inaccessible during a Webex session

This article provides the information on "Venue 11 Pro 7140 user facing (front) camera inaccessible during a Webex session".

WebCam Default Setting.

Venue 11 Pro 7140 default setting for a WebEx session the capture device default is the "Rear Integrated Webcam" when using the tablet. See Figure 1.)

Figure 1 - Video Options Capture Device selection.

In most cases, users will want the user facing (Front camera) selected so that the tablet screen can be viewed during the WebEx session. (See Figure 2.)

Figure 2 - Front Facing Camera location

Change Capture Default.

If you want to use your use facing camera during a WebEx session please make the following adjustments:

  1. From the WebEx meeting page select the settings option: (See Figure 3)

WebEx Settings Option
Figure 3 - WebEx Settings Option

  1. Then select the drop down menu under Capture Device: (See Figure 4)

Capture Device Setting selection
Figure 4 - Capture Device Setting selection

  1. Select the option: "Integrated Webcam" and click "OK". (See Figure 5)

Selection of Integrated Webcam as the Capture Device
Figure 5 - Selection of Integrated Webcam as the Capture Device

This selection will be saved as your default camera selection for new WebEx sessions until you change the option.

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Article ID: SLN298249

Last Date Modified: 07/19/2017 03:45 PM

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