Unsupported Cisco SFP+ Module causes network performance issues

Unsupported Cisco SFP+ Module causes network performance issues

Article Summary: This article addresses unsupported Cisco SPF+ modules when used with Broadcom network interface cards.


The unsupported use of a Cisco SFP+ Module SFP-H10GB-CU3M on an Broadcom 57810 NetXtreme II 10 Gigabit NIC can cause network performance issues. Intermittent iSCSI disconnections may occur.


Replace the SFP+ module with a supported module.

Additional Information:

Event ID 34 will be posted in the System event log.

Log Name: System
Source: ebdrv
Date: 11/28/2013 10:51:15 AM
Event ID: 34
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: computername.domain.com
The description for Event ID 34 from source ebdrv cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:

Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Article ID: SLN290704

Last Date Modified: 08/27/2014 03:51 PM

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