This article contains information regarding "Bluetooth drivers failing to load using Dell CAB drivers while imaging Latitude Exx40 systems".
After imaging a Latitude Exx40 system from a WIM file, you may notice that the Bluetooth device will fail to discover or that the Bluetooth device will show an error in device manager "wPCI Downstream Controller".
This is working as designed and there is not hardware failure.
This issue is occurring because the Bluetooth driver being installed by the inf installer. For proper functionality, this device requires the full Bluetooth installation package to be installed for the wireless device in the system.
Download and run the Bluetooth installation utility for the effected system from the Dell Support Website.
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Article ID: SLN291560
Last Date Modified: 09/12/2014 10:07 AM
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