Shift key on keyboard not working with McAfee Endpoint Pre-Boot Authentication enabled on Latitude E7240 or Venue 11 Pro 7130/7139

Shift key on keyboard not working with McAfee Endpoint Pre-Boot Authentication enabled on Latitude E7240 or Venue 11 Pro 7130/7139



The shift key on the Latitude E7240 or Venue 11 Pro 7130/7139 keyboard may not work with McAfee Endpoint Pre-Boot Authentication enabled. Follow the steps below to update the system BIOS to resolve the issue.


Shift Key does not work entering pre-boot password

On Venue 11 Pro 7130/7139 tablets and Latitude E7240 portable systems, the shift key may not function when you enter a pre-boot password for McAfee endpoint Pre-Boot Authentication.


Update the system BIOS

This issue has been resolved by updating the system BIOS to the current version.

To download the latest BIOS update for the Venue 11 Pro 7130/7139 tablets or Latitude E7240 laptop, go to Dell Support / Drivers & Downloads. Make sure the correct system model is chosen, then select BIOS from the Category drop-down menu and download/install the latest available BIOS update.





文章 ID: SLN293085

上次修改日期: 04/30/2018 03:21 PM


為本文評分

準確
實用
易懂
這篇文章對您有用嗎?
傳送意見反應
評語中不得包含下列特殊字元:<>()\
很抱歉,我們的意見回饋系統目前關閉中。請稍後再試。

感謝您的寶貴意見。