This article provides the information on "Venue 11 Pro 5130 32-bit/64-bit Windows operating system compatibility".
Some Venue 11 Pro 5130 users have reported that when attempting to install Windows 8.1 or 10 64-bit operating system, Windows would enter a reboot loop giving the option to restart or shutdown, but never successfully booting to Windows..
A but a select few Venue 11 Pro 5130 system shipped with a 32-bit central processing unit (CPU). Due to this, these systems are unable to process 64-bit operating system instructions causing the reboot loop issue noted above.
The solution is to use a 32-bit (x86) version of Windows 8.1 or Windows 10 with these Venue 11 Pro 5130 systems.
If you have a Venue 11 Pro 5130 with a 64-bit processor (You can see this in the system BIOS), then the system can support either a 32-bit (x86) or a 64-bit version of Windows.
Article ID: SLN301477
Last Date Modified: 04/14/2017 02:22 PM
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