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How to use the DSET 2.2 report on Linux.

Summary: Dell Tool to collect all relevant system information from Dell PowerEdge servers. Required for advanced troubleshooting.

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Article Content


Symptoms

-

Cause

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Resolution

SLN292238_de__1icon Notes:
  • DSET has expired and cannot be downloaded from the Dell Support Site.
  • DSET has been replaced by SupportAssist Enterprise as the primary collection tool for Dell EMC Technical Support.
  • If you want to continue using the tool and have downloaded it, follow the steps below.
  • How to use DSET Windows

The Dell Server E-Support Tool (DSET) enables you to generate a full report about the configuration of the system and its logs, including the Server System Event Log (SEL) and PowerEdge RAID Controller Log (PERC).


Collect a DSET 2.2 report on Linux:

SLN292238_de__1icon Note: Review the Release Notes (English Only) for a list of supported operating systems.
  1. Copy the file to the /tmp folder on the server.

  2. Open the console and go to the /tmpfolder by typing
    cd /tmp

  3. Make delldset_2.2.125_x64_A01.bin executable by typing
    chmod 700 delldset_2.2.125_x64_A01.bin

SLN292238_de__1icon Note:delldset_2.2.125_x64_A01.bin must be run with administrator privileges (root directory).
  1. Start the tool by typing
    ./delldset_2.2.125_x64_A01.bin

    SLN292238_de__4DSET_Linux_1
    Figure 1: Commands to start DSET on Linux

  2. Now the Dell Software License Agreement is displayed on the screen. Press "q" to continue.

  3. Accept the terms by pressing "y".

  4. Now the DSET options are displayed on the screen. Select Create DSET Report Only by pressing "2".

    SLN292238_de__5DSET_Linux_2
    Figure 2: Select 2) Create DSET report only
     

  5. You can now enter your company name, but this is optional. Continue by pressing "Enter".

  6. The report options can be configured in the next steps.
    You can choose from "y" for Yes or "n" for No and must confirm by pressing Enter.
    To ensure that all relevant information is collected, respond as follows:

    • Skip collecting information for hardware categories (y/n): n
    • Skip collecting information for storage categories (y/n): n
    • Skip collecting information for the software categories (y/n): n
    • Skip collecting all non-Linux log files (y/n): n
    • Timestamp the report filename (y/n): y
    • Collect various advanced logs (y/n): y
    • Need a different location (y/n) to store: y
    • Specify file name, file path, or both: /tmp

     

    SLN292238_de__6DSET_Linux_3
    Figure 3: Settings for collecting all relevant information
     

  7. After confirming the last option with "Enter", the information collection begins.

    SLN292238_de__7DSET_Linux_4
    Figure 4: Information Gathering Process
     

  8. After up to 20 minutes, the resulting zip file is stored in the /tmp folder. The operating system name is:
    DSET-Report_for_[SERVERNAME-SERVICE TAG--]-on-MM-DD-YYYY

After this is complete, you can delete delldset_2.2.125_x64_A01.bin from the server or keep it for later use.


Article Properties


Affected Product

PowerEdge

Last Published Date

28 Sept 2021

Version

5

Article Type

Solution