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Dell Data Protection Cloud Edition Known Issues with Windows 10


Note: As of May 2018, Dell Data Protection | Cloud Edition has reached EOS and this article is no longer updated by Dell. For more information reference End of Life / End of Support Policy for Dell Data Security.

This article provides information regarding Dell Data Protection | Cloud Edition known issues with Windows 10.


Affected Products:

Dell Data Protection | Cloud Edition v1.x

Affected OS's:

Windows 10


Even though Dell Data Protection | Cloud Edition 1.x will allow a Windows 10 upgrade to proceed with no action needed from the end user, and most functionality can be sustained, we advise against using Dell Data Protection | Cloud Edition version 1.x with Windows 10 due to issues with the filter driver which may result on unexpected behavior.



Upgrade to Dell Data Protection | Cloud Edition 2.0 (included in the Dell Data Protection master installer version 8.7 and later and on Dell Data Protection | Endpoint Security Suite] installers version 1.2 and later) or a newer version.


For support, US-based customers may contact Dell Data Security ProSupport at 877.459.7304, Option 1, Ext. 4310039, or via the Chat Portal. To contact support outside the US, reference ProSupport’s International Contact Numbers. For additional insights and resources, visit the Dell Security Community Forum.


ID de l'article : SLN298309

Date de la dernière modification : 06/26/2018 04:19 PM


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