900.XX Firmware or RIP Errors on the 2350d / 2350dn Dell Laser Printers

Table of Contents:

1. Update the Printer Firmware
2. Reinstall the Print Driver

1. Update the Printer Firmware

Issues with the printer firmware may cause 900.xx errors to occur. Update the printer to the latest version.

Go to Dell.com/Support/Drivers to download the latest firmware package.

The package typically includes firmware for the 2350d and 2350dn, an update utility to transfer the update to the printer over USB, release notes and instructions.

To update via USB connection:

1. If the update package is delivered as a compressed (*.zip) file, extract all files.
2. Run the Firmware Update Utility. This may also be referred to as Firmware Download Utility (FDU).
3. Click the Browse button to select the firmware to use. Firmware for the 2350d and 2350dn are included. Refer to the release notes to select the correct firmware for your printer. Firmware binaries have the file extension *.fls.
4. Select your printer from the drop down list.
5. Click Update.
6. Wait for the printer to complete updating the firmware, progress will be displayed on the printer screen.
7. Do not power off the printer until the update is complete and the screen displays Ready.

To update via network connection:

1. If the update package is delivered as a compressed (*.zip) file, extract all files.
2. Open the printer Embedded Web Sever (EWS) page by entering the printer IP address in your browser.
3. Select Settings.
4. Select Upgrade FW.
5. Click the Browse button to select the firmware to use. Firmware for the 2350d and 2350dn are included. Refer to the release notes to select the correct firmware for your printer. Firmware binaries have the file extension *.fls.
6. Click Submit.
7. Wait for the printer to complete updating the firmware, progress will be displayed on the printer screen.
8. Do not power off the printer until the update is complete and the screen displays Ready.

2. Reinstall the Print Driver

Corrupt or incorrect drivers can also cause this issue.

Uninstall the existing driver then download and install the latest version.

If these steps do not correct the problem, please contact Dell Technical Support.

It is recommended that only Dell Branded toner, drums, transfer rollers or other consumables are used in our laser printers. Dell cannot guarantee compatibility or the print quality of any 3rd party consumables.