Knowledge Base

How to Locate a Dell Data Protection Encryption For Mac Inventory File


This article provides information on how to locate the inventory file on a Shield for Mac endpoint.


Affected Products:

Dell Data Protection | Encryption for Mac




About the inventory file:

The Shield For Mac inventory file is stored on the endpoint as "inv.xml". Follow the file path shown here to locate the inventory file.

For Credant installed Macs look here:

/Library/Application Support/CREDANT

For Dell Data Protection | Encryption shielded Macs your file will be here:

/Library/Application Support/Dell/DDP

Example of an "inv.xml" file:

Below is an example of the "inv.xml" file from a 7.5.0.5003 CREDANT shielded machine.

- <inventory category="MAC" version="2" xmlns="https://www.credant.com/schema/device-inventory">
- <device support="supported" uniqueId="AG100.C02GX1MJDV11" category="MAC">
<serial>C02GX1MJDV11</serial>
<License>Enterprise</License>
<os name="Mac OS X 10.8.3" version="" />
<modelId>MacBookPro8,3</modelId>
<modelName>AG100</modelName>
<locale>en:us</locale>
<batteryRemaining>100</batteryRemaining>
- <memory>
<available>2709</available>
<total>4096</total>
</memory>
<processor>2.4 GHz Intel Core i7</processor>
<winComputerName>AG100</winComputerName>
<lastDeviceSweepTime start="2013-07-23T17:16:41-0000" end="2013-07-23T17:53:33-0000" percentComplete="100.0" />
<lastSyncUser>credant</lastSyncUser>
<lastSyncTime>2013-07-23T18:13:19-0000</lastSyncTime>
- <shield>
<buildDate>2013-03-01T08:05:33-0000</buildDate>
<version core="7.5.0.5003" edition="7.5.0.5003" />
<category>MAC</category>
<scid>K6VI0ZGW</scid>
- <gatekeeper>
<group />
<hosts />
</gatekeeper>
- <users>
- <user>
<ucid>K0ZXX4AJ</ucid>
<lastLoginTime successful="2013-07-23T17:16:28-0000" unsuccessful="" />
<lastGkSyncTime>2013-07-23T18:13:19-0000</lastGkSyncTime>
</user>
</users>
</shield>
- <devicePolicy>
- <enc:EncryptedData xmlns:enc="https://www.w3.org/2001/04/xmlenc#">
<enc:EncryptionMethod Algorithm="AES128" />
- <enc:CipherData>
<enc:CipherValue type="base64Binary">**Value removed from this example**</enc:CipherValue>
</enc:CipherData>
</enc:EncryptedData>
</devicePolicy>
</device>
</inventory>


For support, US-based customers may contact Dell Data Security ProSupport at 877.459.7304, Option 1, Ext. 4310039, or via the Chat Portal. To contact support outside the US, reference ProSupport’s International Contact Numbers. For additional insights and resources, visit the Dell Security Community Forum.


Article ID: SLN286074

Last Date Modified: 06/26/2018 03:44 PM


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