How to revert back to legacy licensing when ELMS licenses were accidentally ordered and applied to a DD system. If customer wants to revert back to legacy licensing, sales will need to order the proper license type for the newly added licenses. Customer will also need to identify all licenses and their keys being used by the system before it got wiped out. They can contact tech support (https://dell.to/3bCGCUH) for help in obtaining previously installed licenses. Once all licenses needed are available in the legacy form, customer will need to use the e-licensing reset command (Please see DDOS 6.0 admin guide) to return to using legacy licensing. Once the licensing is reset back to legacy, customer will need to apply the legacy licenses to the DD system.
ayas
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2021年2月24日 00:00
enomuraさん
一番近い情報としてeライセンス発行後に従来のライセンスを使いたい場合の対応方法が
参考になりそうです。基本はサポートへの連絡でライセンスの再発行、という流れです。
498110 : Data Domain e-licensing - ELMS FAQ
How to revert back to legacy licensing when ELMS licenses were accidentally ordered and applied to a DD system.
If customer wants to revert back to legacy licensing, sales will need to order the proper license type for the newly added licenses. Customer will also need to identify all licenses and their keys being used by the system before it got wiped out. They can contact tech support (https://dell.to/3bCGCUH) for help in obtaining previously installed licenses. Once all licenses needed are available in the legacy form, customer will need to use the e-licensing reset command (Please see DDOS 6.0 admin guide) to return to using legacy licensing. Once the licensing is reset back to legacy, customer will need to apply the legacy licenses to the DD system.
実際の対応案件でもRe-host などの場合はサポート（ライセンスチーム）での対応となっていました。
enomura
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2021年2月24日 15:00
ayasさん
回答ありがとうございます。
アドバイスいただいたように、自力解決は諦め、
サポートチームにて再発行してもらいました。