Recoverpoint:mechanism is not functioning?求解

[Z_Warden]

hi,大家好：

          RPA上报这个警告：The system reports mechanism is not functioning.

          有没有人遇到过，这都有可能是什么导致的。有没有影响！！

[born_chen]

Issue	Error msg: WARNING: The system reports mechanism is not functioning Sites:   Prod:     RPAs:       WARNING: The system reports mechanism is not functioning     Volumes: OK     Splitters: OK   DR:     RPAs:       WARNING: The system reports mechanism is not functioning     Volumes: OK     Splitters: OK WAN: OK System: OK Error msg (RPA logs report an error in /files/opt/connectemc/logs): 50 HELP MAIL FROM:<RecoverPoint@emc.com> 250 2.1.0 <RecoverPoint@emc.com>... Sender ok RCPT TO:<emailalert@emc.com> 550 5.7.1 <emailalert@emc.com>... Relaying denied Unacceptable response to RCPT TO: 550 5.7.1 <emailalert@emc.com>... Relaying denied
Environment	EMC SW: EMC RecoverPoint 3.5 EMC SW: EMC RecoverPoint/SE (RP/SE) 3.5 Product: EMC RecoverPoint Appliance (RPA)
Cause	This warning indicates the email server is not configured correctly for RecoverPoint to access.
Resolution	To address this issue, check the communication between the RPAs and the server (SMTP/ESRS/FTPS) used for SYR (for example, ping, firewall, etc). Check the SMTP server to allow the RPA to relay the email.

[o17Uu33DCF12520 · Accepted solution]

简单来说就是RPA无法和邮件服务器建立通讯，有可能是没有配置，或者通讯故障，或者服务不可用。

确保smtp服务可用，网络正常，可以用命令smtpping。

核对配置https://support.emc.com/docu47348_RecoverPoint_4.0_Administrator's_Guide.pdf?language=en_US，查看“How to configure system notifications”和“How to ensure that system notifications are configured correctly”这两个章节。

[Z_Warden]

我这边没有邮件服务器呀，这个必须得配置吗？

怎么能消除这个警告？