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Recoverpoint:mechanism is not functioning?求解

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hi,大家好:

          RPA上报这个警告:The system reports mechanism is not functioning.

          有没有人遇到过,这都有可能是什么导致的。有没有影响!!

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4 Beryllium

Re: Recoverpoint:mechanism is not functioning?求解

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简单来说就是RPA无法和邮件服务器建立通讯,有可能是没有配置,或者通讯故障,或者服务不可用。

确保smtp服务可用,网络正常,可以用命令smtpping。

核对配置https://support.emc.com/docu47348_RecoverPoint_4.0_Administrator's_Guide.pdf?language=en_US,查看“How to configure system notifications”和“How to ensure that system notifications are configured correctly”这两个章节。

在原帖中查看解决方案

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4 Germanium

Re: Recoverpoint:mechanism is not functioning?求解

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Issue

Error msg: WARNING: The system reports mechanism is not functioning

Sites:

  Prod:

    RPAs:

      WARNING: The system reports mechanism is not functioning

    Volumes: OK

    Splitters: OK

  DR:

    RPAs:

      WARNING: The system reports mechanism is not functioning

    Volumes: OK

    Splitters: OK

WAN: OK

System: OK

Error msg (RPA logs report an error in /files/opt/connectemc/logs):

50 HELP

MAIL FROM:<RecoverPoint@emc.com>

250 2.1.0 <RecoverPoint@emc.com>... Sender ok

RCPT TO:<emailalert@emc.com>

550 5.7.1 <emailalert@emc.com>... Relaying denied

Unacceptable response to RCPT TO: 550 5.7.1 <emailalert@emc.com>... Relaying denied

Environment

EMC SW: EMC RecoverPoint 3.5

EMC SW: EMC RecoverPoint/SE (RP/SE) 3.5

Product: EMC RecoverPoint Appliance (RPA)

Cause

This warning indicates the email server is not configured correctly for RecoverPoint to access.

Resolution

To address this issue, check the communication between the RPAs and the server (SMTP/ESRS/FTPS) used for SYR (for example, ping, firewall, etc). Check the SMTP server to allow the RPA to relay the email.

4 Beryllium

Re: Recoverpoint:mechanism is not functioning?求解

跳至解决方案

简单来说就是RPA无法和邮件服务器建立通讯,有可能是没有配置,或者通讯故障,或者服务不可用。

确保smtp服务可用,网络正常,可以用命令smtpping。

核对配置https://support.emc.com/docu47348_RecoverPoint_4.0_Administrator's_Guide.pdf?language=en_US,查看“How to configure system notifications”和“How to ensure that system notifications are configured correctly”这两个章节。

在原帖中查看解决方案

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3 Argentum

Re: Recoverpoint:mechanism is not functioning?求解

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我这边没有邮件服务器呀,这个必须得配置吗?

怎么能消除这个警告?

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