VNX3100重启后，不能通过管理IP访问管理界面，IP可以ping通

进入com，检查信息如下：

service@spa spa:~> svc_diag --state=basic

======== Now executing basic state ========

* System Friendly Host Name is: (none)

* Current Software version: NeoBP1_SP1-2.0.3.13400-MAGNUM-RETAIL

* Unisphere IP address: Unable to determine Unisphere IP address in Service Mode

* SSH Status: SSH is disabled on this system.

* Boot Mode: Rescue_Mode

* Post Faults: No faults detected. (code 0x0000)

* Backend Faults: No faults detected. (code 0x0000)

* Boot Control Faults: A user has placed this Storage Processor into Service Mode (USER). (code 0x0905)

* Rescue Reason: A user has placed this Storage Processor into Service Mode (USER). (code 0x0905)

*** WARNING *** This Storage Processor is in Service Mode  *** WARNING ***

*** Run "svc_diag --state=basic" to view more system state information ***

请问，如何把控制器退出服务模式？

那说明你的存储在不断重启，你可以通过串口线进去看看在启动过程中是不是报了什么错误，再根据提示做相应的操作

您可以尝试一下命令：

1）svc_rescue_state -c

2）svc_shutdown -r

系统重启后应该就会恢复到正常模式了