sunnyway
1 Nickel

遭遇删除失败:计算机backupserver上的用户Administrator不在administrator列表中

1、我使用networker 7.6版,当我想在networker服务器(hostname:backupserver)上通过networker console平台访问一台名叫testserver1的客户机来给存储集添加备份脚本时报“无法连接到主机:请检查……安全配置和守护进程”的错误(确认网络连接正常),而日志中记录如下错误:

“backupserver nsrexecd SYSTEM 错误:已存在使用名称 "testserver1" 的计算机。为计算机选择其他名称,或者删除 "NSR peer information" 项(用于 "testserver1",位于主机 "backupserver" 上)”

2、于是我尝试删除NSR peer information中的testserver1,可是在我执行delete type : NSR peer information;name:testserver1后又报“删除失败:计算机backupserver上的用户Administrator不在administrator列表中”;

3、接着检查networker console中用户组administrators中的用户列表,列表中存在backupserver的administrator用户和administrators组,根据id:esg109904文档update administrator,过程如下:

nsradmin> . NSRLA

设置的当前查询

nsradmin> show administrator

nsradmin> p

               administrator: No privilege to view administrator list;

4、接着根据id:esg74779文档Update the nsrla database,过程如下:

nsradmin> . type:nsrla

设置的当前查询

nsradmin> show administrator

nsradmin> p

               administrator: No privilege to view administrator list;

nsradmin> update administrator: administrators,"group=Administrator,host=backups

erver", "group=Administrators,host=backupserver","user=Administrator,host=backup

server","user=administrator,host=backupserver","user=oracle,host=testserver2","u

ser=oracle,host=testserver1","user=root,host=testserver1",*@*,*@localhost

               administrator: administrators,

                              "group=Administrator,host=backupserver",

                              "group=Administrators,host=backupserver",

                              "user=Administrator,host=backupserver",

                              "user=administrator,host=backupserver",

                              "user=oracle,host=testserver2",

                              "user=oracle,host=testserver1",

                              "user=root,host=testserver1", *@*, *@localhost;

更新? y

更新失败:计算机backupserver上的用户Administrator不在administrator列表中

nsradmin> . nsr system port ranges

设置的当前查询

nsradmin> p

               administrator: administrators,

                              "group=Administrator,host=backupserver",

                              "group=Administrators,host=backupserver",

                              "user=Administrator,host=backupserver",

                              "user=administrator,host=backupserver",

                              "user=oracle,host=lgcenjbis2",

                              "user=oracle,host=testserver2",

                              "user=oracle,host=testserver1",

                              "user=root,host=testserver1", *@*, *@localhost;

nsradmin> update administrator: administrators,"group=Administrator,host=backups

erver", "group=Administrators,host=backupserver","user=Administrator,host=backup

server","user=administrator,host=backupserver","user=oracle,host=testserver2","u

ser=oracle,host=testserver1","user=root,host=testserver1",*@*,*@localhost

               administrator: administrators,

                              "group=Administrator,host=backupserver",

                              "group=Administrators,host=backupserver",

                              "user=Administrator,host=backupserver",

                              "user=administrator,host=backupserver",

                              "user=oracle,host=testserver2",

                              "user=oracle,host=testserver1",

                              "user=root,host=testserver1", *@*, *@localhost;

更新? y

已更新资源 id 6.0.188.11.0.0.0.0.192.173.190.76.0.0.0.0.10.42.65.20(8)

nsradmin> p

               administrator: administrators,

                              "group=Administrator,host=backupserver",

                              "group=Administrators,host=backupserver",

                              "user=Administrator,host=backupserver",

                              "user=administrator,host=backupserver",

                              "user=oracle,host=testserver2",

                              "user=oracle,host=testserver1",

                              "user=root,host=testserver1", *@*, *@localhost;

5、继续delete testserver1 information依然报“用户Administrator不在administrator列表中”的错误

nsradmin> delete type:NSR peer information;name:testserver1

               administrator: No privilege to view administrator list;

删除? y

删除失败:计算机backupserver上的用户Administrator不在administrator列表中

6、请问我这个还要怎么处理?为什么一直报这个错误?重启服务也没用。而且我用print type::nsr peer information看到所有客户机的administrator都是administrator: No privilege to view administrator list;这是什么情况啊?

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27 条回复27
版主
版主

Re: 遭遇删除失败:计算机backupserver上的用户Administrator不在administrator列表中

Hi sunnyway, 你好。我把这个帖子移动到了 中文支持论坛 里 备份和恢复系统 版块了,这里有都是以中文为母语的技术同行们和EMC的工程师们会给出建议和分享心得的。

另外,中文支持论坛首页的入口是 中文支持论坛   或是用更加便于记忆的链接 https://community.emc.com/go/chinese 都能访问。下设有 存储系统,备份和恢复系统,综合讨论区等多个版块,你可以从中文论坛首页顶部的导航按钮看到这些版块的入口。如果你是首次来到我们中文论坛,相信看下这个帖子应该会有帮助的 论坛常用操作Top 15

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TimQuan
3 Zinc

Re: 遭遇删除失败:计算机backupserver上的用户Administrator不在administrator列表中

你可以看下http://solutions.emc.com/emcsolutionview.asp?id=esg109904里面提供的那段video。用管理员账号在NetWorker
Server上打开命令提示符,然后输入以下命令:

1.jpg

完了之后,看下Local Host(本地主机)里面有没有条目,有的话删掉(如video所示)。

然后重启下NetWorker服务,让以上变动生效。

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TimQuan
3 Zinc

Re: 遭遇删除失败:计算机backupserver上的用户Administrator不在administrator列表中

另外,我发现你这个命令输入有问题啊。

你输入的是:

nsradmin> update administrator:
administrators,"group=Administrator,host=backupserver",
"group=Administrators,host=backupserver","user=Administrator,host=backupserver","user=administrator,host=backupserver","user=oracle,host=testserver2","user=oracle,host=testserver1","user=root,host=testserver1",*@*,*@localhost

administrator:administrators,

这里"group=Administrator,host=backupserver"写错了,应该写"group=Administrators,host=backupserver",漏了个s

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sunnyway
1 Nickel

Re: Re: 遭遇删除失败:计算机backupserver上的用户Administrator不在administrator列表中

根据你的提示,我操作的结果如下图:


1.JPG

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sunnyway
1 Nickel

Re: Re: 遭遇删除失败:计算机backupserver上的用户Administrator不在administrator列表中

update administrator:

administrators,"group=Administrator,host=backupserver",

"group=Administrators,host=backupserver","user=Administrator,host=backupserver","user=administrator,host=backupserver","user=oracle,host=testserver2","user=oracle,host=testserver1","user=root,host=testserver1",*@*,*@localhost

         我第二个group就是Administrators,这样不行吗?必须放在第一个?

       而且我这样做是因为我在CONSOLE里看到就是这样,我只添加了"user=Administrator,host=backupserver"和*@localhost

       烦请指教!麻烦了!谢谢!

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born_chen
4 Tellurium

Re: 遭遇删除失败:计算机backupserver上的用户Administrator不在administrator列表中

其实 删除TMP文件的动作可以试下。

TimQuan
3 Zinc

Re: Re: 遭遇删除失败:计算机backupserver上的用户Administrator不在administrator列表中

顺序到不是很重要。只是,你还有一个叫做Administrator的group吗?通常我们只有叫做Administrators的group。

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sunnyway
1 Nickel

Re: Re: 遭遇删除失败:计算机backupserver上的用户Administrator不在administrator列表中

谢谢born_chen,tmp目录下的都可以在线删掉吗?

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sunnyway
1 Nickel

Re: Re: 遭遇删除失败:计算机backupserver上的用户Administrator不在administrator列表中

administrator组倒确实没有,我也不清楚之前为什么会加在里面

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