Greedy-Wolf
2 Iron

Networker 客户端无法备份

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Server OS版本为2012 R2 64位,使用的版本为Networker8.2。客户端为重新安装的原来是7.6,已经删除后再进行安装。但是在进行备份时,报错:提示该备份组没有在使用一个或多个允许使用的客户端。

检查过联通性正常,客户端上使用Networker User可以连到服务器。服务器上我将客户端及备份组删除后重建还是一样的问题。后来发现将客户端放到其它的组中也是一样的报错。日志错误信息如下,想问一下这个是什么问题

32483 1497249067 0 0 2 7272 4668 0 pwchbksz01.r1-core.r1.aig.net savegrp NSR info 109 Backup group '%s' contains no enabled clients. Enable one or more clients, then restart the backup operation. 1 26 8 VIP BACK

89017 1497249068 1 5 0 6112 1740 0 pwchbksz01.r1-core.r1.aig.net nsrd NSR notice 58 Scheduled resource list: %s %s exited with return code %d. 3 0 9 NSR group 0 8 VIP BACK 1 1 2

79344 1497249266 2 12 13 6832 2224 0 pwchbksz01.r1-core.r1.aig.net nsrexecd GSS warning 191 Group membership for "%s@%s" cannot be verified and will not be included in the user's authentication credential. Remote hosts may not see the user as belonging to any operating system group. 2 13 6 SYSTEM 0 12 NT AUTHORITY

71193 1497249495 0 0 0 6112 1740 0 pwchbksz01.r1-core.r1.aig.net nsrd NSR info 9 %s %s: %s 3 11 14 2934沮丧表情avegroup 11 12 1893:Warning 49 136 32483 110 Backup group '%s' contains no enabled clients. Enable one or more clients, then restart the backup operation.  1 26 8 VIP BACK

32483 1497249495 0 0 2 7044 5100 0 pwchbksz01.r1-core.r1.aig.net savegrp NSR info 109 Backup group '%s' contains no enabled clients. Enable one or more clients, then restart the backup operation. 1 26 8 VIP BACK

89017 1497249495 1 5 0 6112 1740 0 pwchbksz01.r1-core.r1.aig.net nsrd NSR notice 58 Scheduled resource list: %s %s exited with return code %d. 3 0 9 NSR group 0 8 VIP BACK 1 1 2

82752 1497249886 0 0 0 6112 1740 0 pwchbksz01.r1-core.r1.aig.net nsrd NSR info 63 Attribute %s enabled for Client resource <%s> with <%s> in '%s' 4 11 32 67501:Backup renamed directories 12 14 w7cnpc-8gh2n32 0 3 All 11 13 2958:save set

88702 1497249886 0 0 0 6112 1740 0 pwchbksz01.r1-core.r1.aig.net nsrd NSR info 37 Client ID '%s' created for host '%s'. 2 0 53 b7e9fcee-00000004-5927e21c-5928e73c-00246e24-38ba0896 12 14 w7cnpc-8gh2n32

9404 1497249886 4 7 0 8076 948 0 pwchbksz01.r1-core.r1.aig.net nsrck File_index severe 26 %s is missing; re-creating 1 23 63 C:\Program Files\EMC NetWorker\nsr\index\w7cnpc-8gh2n32\nsr.dir

71193 1497249971 0 0 0 6112 1740 0 pwchbksz01.r1-core.r1.aig.net nsrd NSR info 9 %s %s: %s 3 11 14 2934沮丧表情avegroup 11 12 1893:Warning 49 136 32483 110 Backup group '%s' contains no enabled clients. Enable one or more clients, then restart the backup operation.  1 26 8 VIP BACK

32483 1497249971 0 0 2 2772 6680 0 pwchbksz01.r1-core.r1.aig.net savegrp NSR info 109 Backup group '%s' contains no enabled clients. Enable one or more clients, then restart the backup operation. 1 26 8 VIP BACK

89017 1497249972 1 5 0 6112 1740 0 pwchbksz01.r1-core.r1.aig.net nsrd NSR notice 58 Scheduled resource list: %s %s exited with return code %d. 3 0 9 NSR group 0 8 VIP BACK 1 1 2

71193 1497250007 0 0 0 6112 1740 0 pwchbksz01.r1-core.r1.aig.net nsrd NSR info 9 %s %s: %s 3 11 14 2934沮丧表情avegroup 11 12 1893:Warning 49 136 32483 110 Backup group '%s' contains no enabled clients. Enable one or more clients, then restart the backup operation.  1 26 8 VIP BACK

32483 1497250007 0 0 2 3328 6884 0 pwchbksz01.r1-core.r1.aig.net savegrp NSR info 109 Backup group '%s' contains no enabled clients. Enable one or more clients, then restart the backup operation. 1 26 8 VIP BACK

89017 1497250009 1 5 0 6112 1740 0 pwchbksz01.r1-core.r1.aig.net nsrd NSR notice 58 Scheduled resource list: %s %s exited with return code %d. 3 0 9 NSR group 0 8 VIP BACK 1 1 2

71193 1497250367 0 0 0 6112 1740 0 pwchbksz01.r1-core.r1.aig.net nsrd NSR info 9 %s %s: %s 3 11 10 2932:Media 11 9 2394:Info 49 92 32669 57 Suggest manually labeling a new writable %s for pool '%s' 2 0 6 volume 27 7 Default

71191 1497250367 0 0 0 6112 1740 0 pwchbksz01.r1-core.r1.aig.net nsrd NSR info 15 %s %s event: %s 3 11 10 2932:Media 11 13 19361:Waiting 49 147 67897 58 Waiting for %u writable volume(s) to %s pool '%s' %s on %s 5 5 1 1 0 6 backup 27 7 Default 0 7 tape(s) 12 29 pwchbksz01.r1-core.r1.aig.net

71192 1497250441 0 0 0 6112 1740 0 pwchbksz01.r1-core.r1.aig.net nsrd NSR info 20 %s event cleared: %s 2 11 10 2932:Media 49 147 67897 58 Waiting for %u writable volume(s) to %s pool '%s' %s on %s 5 5 1 1 0 6 backup 27 7 Default 0 7 tape(s) 12 29 pwchbksz01.r1-core.r1.aig.net

71193 1497250458 0 0 0 6112 1740 0 pwchbksz01.r1-core.r1.aig.net nsrd NSR info 9 %s %s: %s 3 11 14 2934沮丧表情avegroup 11 12 1893:Warning 49 136 32483 110 Backup group '%s' contains no enabled clients. Enable one or more clients, then restart the backup operation.  1 26 8 VIP BACK

32483 1497250458 0 0 2 2784 8140 0 pwchbksz01.r1-core.r1.aig.net savegrp NSR info 109 Backup group '%s' contains no enabled clients. Enable one or more clients, then restart the backup operation. 1 26 8 VIP BACK

89017 1497250459 1 5 0 6112 1740 0 pwchbksz01.r1-core.r1.aig.net nsrd NSR notice 58 Scheduled resource list: %s %s exited with return code %d. 3 0 9 NSR group 0 8 VIP BACK 1 1 2

71193 1497250518 0 0 0 6112 1740 0 pwchbksz01.r1-core.r1.aig.net nsrd NSR info 9 %s %s: %s 3 11 14 2934沮丧表情avegroup 11 12 1893:Warning 49 136 32483 110 Backup group '%s' contains no enabled clients. Enable one or more clients, then restart the backup operation.  1 26 8 VIP BACK

32483 1497250518 0 0 2 8120 7092 0 pwchbksz01.r1-core.r1.aig.net savegrp NSR info 109 Backup group '%s' contains no enabled clients. Enable one or more clients, then restart the backup operation. 1 26 8 VIP BACK

89017 1497250519 1 5 0 6112 1740 0 pwchbksz01.r1-core.r1.aig.net nsrd NSR notice 58 Scheduled resource list: %s %s exited with return code %d. 3 0 9 NSR group 0 8 VIP BACK 1 1 2

82327 1497250537 1 9 0 7160 3264 0 pwchbksz01.r1-core.r1.aig.net nsrjobd JOBS notice 34 Starting %s purge of jobs database 1 0 4 full

93514 1497250537 1 9 0 7160 3264 0 pwchbksz01.r1-core.r1.aig.net nsrjobd JOBS notice 67 Completed %s database purge %s in %d min %d sec. Records purged: %d 5 0 4 full 0 0  1 1 0 1 1 1 1 1 0

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Mandy20091
2 Iron

Re: Networker 客户端无法备份

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根据这边看到的报错信息,我觉得可能跟客户端的属性有问题有关系。您有尝试过重建客户端吗?

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Roger_Wu
5 Tungsten

Re: Networker 客户端无法备份

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重装的版本是多少?用了NMM了吗?Client端日志怎么说?

暂时找到两条错误提示相关KB:

The provided NetWorker server <hostname> is an unknown host name https://support.emc.com/kb/424671

The status of 'NSR Group' in NMC displays as "status: running" when savegroup has already finished with "exited with return code 2" https://support.emc.com/kb/450336

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Greedy-Wolf
2 Iron

Re: Networker 客户端无法备份

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原来是7.6升级为8.2了

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Roger_Wu
5 Tungsten

Re: Networker 客户端无法备份

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客户端有报错吗?

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Greedy-Wolf
2 Iron

Re: Networker 客户端无法备份

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没有报错,客户端的日志如下:

01040 1497253581 1 3 0 7164 3656 0 w7cnpc-8gh2n32.r1-core.r1.aig.net nsrexecd RAP notice 63 Generated new '%s': %s and keys for nsrauth RPC authentication. 2 11 19 2375:NW instance ID 12 53 0092375e-00000004-bf4a79bc-593e46cd-0001fcd8-df89af93

0 1497253581 1 5 0 7164 3656 0 w7cnpc-8gh2n32.r1-core.r1.aig.net nsrexecd NSR notice 2 %s 1 0 28 @(#) Product:      NetWorker

0 1497253581 1 5 0 7164 3656 0 w7cnpc-8gh2n32.r1-core.r1.aig.net nsrexecd NSR notice 2 %s 1 0 36 @(#) Release:      8.2.2.0.Build.926

0 1497253581 1 5 0 7164 3656 0 w7cnpc-8gh2n32.r1-core.r1.aig.net nsrexecd NSR notice 2 %s 1 0 22 @(#) Build number: 926

0 1497253581 1 5 0 7164 3656 0 w7cnpc-8gh2n32.r1-core.r1.aig.net nsrexecd NSR notice 2 %s 1 0 47 @(#) Build date:   Tue Sep 29 18:28:12 PDT 2015

0 1497253581 1 5 0 7164 3656 0 w7cnpc-8gh2n32.r1-core.r1.aig.net nsrexecd NSR notice 2 %s 1 0 19 Build arch.:  ntx64

0 1497253581 1 5 0 7164 3656 0 w7cnpc-8gh2n32.r1-core.r1.aig.net nsrexecd NSR notice 2 %s 1 0 29 @(#) Build info:   DBG=0,OPT=

83268 1497253581 1 5 0 7164 3656 0 w7cnpc-8gh2n32.r1-core.r1.aig.net nsrexecd NSR notice 66 Notifying Service Control Manager on Windows that %s is running... 1 0 28 NetWorker 远程执行服务

90471 1497253824 1 5 0 11040 3656 0 w7cnpc-8gh2n32.r1-core.r1.aig.net nsrexecd NSR notice 104 User '%s@%s' is authorized by server '%s' through optional remote NetWorker server based authentication. 3 13 13 administrator 12 29 pwchbksz01.r1-core.r1.aig.net 12 29 pwchbksz01.r1-core.r1.aig.net

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Mandy20091
2 Iron

Re: Networker 客户端无法备份

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报错信息是71193 1497250007 0 0 0 6112 1740 0 pwchbksz01.r1-core.r1.aig.net nsrd NSR info 9 %s %s: %s 3 11 14 2934沮丧表情avegroup 11 12 1893:Warning 49 136 32483 110 Backup group '%s' contains no enabled clients. Enable one or more clients, then restart the backup operation.  1 26 8 VIP BACK

这个是因为这个组下面没有enable的客户端。您确认一下NMC-->Configuration-->Group-->这个组下面有启用的客户端吗?

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Greedy-Wolf
2 Iron

Re: Networker 客户端无法备份

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1.JPG.jpg2.JPG.jpg

客户端存在的,这个组是手动备份的。哪里可以配置客户端是否启动?

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Mandy20091
2 Iron

Re: Networker 客户端无法备份

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手动备份的话那么是不需要启动schedule backup的。根据报错信息,我的建议是:

1. 可以尝试新建一个test组,把这个客户端加入这个test组,看看是否可以正常启动备份。测试结束您可以把创建的test组删除。不影响当前环境。这样方便判断是不是这个组的设置出现问题。

2. 可以尝试测试一个客户端发起的save备份,测试一个小文件看是否可以备份。save命令和NetWorker User都可以测试客户端发起的备份。这样方便判断是不是客户端本身有问题。

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Greedy-Wolf
2 Iron

Re: Networker 客户端无法备份

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试过将该客户端放到其他使用中的备份组后进行单独备份还是有这个错误。如果是客户机发起的save命令具体怎么写,另外如果使用Networker User这个图形化界面怎么备份?

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Roger_Wu
5 Tungsten

Re: Networker 客户端无法备份

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这个问题似乎之前你提过了?Networker save命令具体用法

当时我们的Mandy回复如下:

根据您提供的截图信息,您使用的是savepnpc的命令。这个命令是我们在备份之前进行的操作。也不是备份命令。所以您可以需要确认您的需求是什么。

一般来说您如果需要进行定时备份,那么nmc窗口和savegrp可以实现,这个命令是在备份服务器发起的。如:savegrp -c client -G group_name

如果您需要手动备份,那么可以在备份客户端运行save命令。如:save -s server_name -b pool_name full_path_of_the_file

所以您看看您具体的需求是什么,再确实使用对应的命令行来发起备份。

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