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cncommunitymgr
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【微信群提问分享】CX4控制台报错说线缆有问题,但电池状态灯正常

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微信群用户“S”提问:

CX4-480在控制台报错,说线缆有问题,但是电池的状态灯正常,拔插电池信号线,电池也会有充放电的过程,结束后状态又变为faulted,重启过两个控制器?

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cncommunitymgr
3 Silver

Re: Re: 【微信群提问分享】CX4控制台报错说线缆有问题,但电池状态灯正常

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用户“S”回复:


不是新换上的电池。


从另外一台存储上拿了一根来试了,接上去后电池会出现充放电过程,但是结束后在Navisphere中显示电池Faulted。



微信群用户“R”回复:


那就换SPS。必要时冷重启机柜。


Cause      This issue has several facets that include:

  1. Unknown Config reported
  2. SPS Cabling Status Unknown
  3. Bad SPS Sense Cable · A few cables returned for FA were found to have pins on the DB9 end that were pushed below the flush end of the connector. A few cables were found to have extra plastic on the RJ45 connector. Both issues

Workaround         Use the following workaround in order of increasing impact for immediate mitigation to the problem: 

  1. Pull sense cable inspect for pushed pins, replace if necessary. If not, hold out for at least three seconds then re-insert. Perform the action on the peer SP only if necessary.
  2. Reboot the SP on the side that is reporting the error.
  3. Reboot the other SP.
  4. Cold power cycle the xPE enclosure.
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cncommunitymgr
3 Silver

Re: 【微信群提问分享】CX4控制台报错说线缆有问题,但电池状态灯正常

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微信群用户“H”回复:


重启对端控制器。


微信群用户“R”回复:


换一下sense cable试试。

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cncommunitymgr
3 Silver

Re: Re: 【微信群提问分享】CX4控制台报错说线缆有问题,但电池状态灯正常

转到解答

用户“S”回复:


不是新换上的电池。


从另外一台存储上拿了一根来试了,接上去后电池会出现充放电过程,但是结束后在Navisphere中显示电池Faulted。



微信群用户“R”回复:


那就换SPS。必要时冷重启机柜。


Cause      This issue has several facets that include:

  1. Unknown Config reported
  2. SPS Cabling Status Unknown
  3. Bad SPS Sense Cable · A few cables returned for FA were found to have pins on the DB9 end that were pushed below the flush end of the connector. A few cables were found to have extra plastic on the RJ45 connector. Both issues

Workaround         Use the following workaround in order of increasing impact for immediate mitigation to the problem: 

  1. Pull sense cable inspect for pushed pins, replace if necessary. If not, hold out for at least three seconds then re-insert. Perform the action on the peer SP only if necessary.
  2. Reboot the SP on the side that is reporting the error.
  3. Reboot the other SP.
  4. Cold power cycle the xPE enclosure.
0 项奖励