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1735

2019年4月25日 01:00

你好,有人可以帮助我 Inspiron G3 15-3579, not turning on, button or battery?

你好,有人可以帮助我

早上好,

我无法打开我的Inspiron G3 15-3579。 我按下按钮,但它没有打开。 显然,我把充电适配器工作。 为什么我不能打开它?

1-是按钮问题吗?
2-电池问题?

我是否需要发送技术支持维修服务?

Good morning,

I cannot turn on my Inspiron G3 15-3579. I press the button, but it is not turning on. Obviously, I put the charge adapter which is working. Why I cannot turn it on?

1- Is it a button problem?
2- Battery problem?

Do I need to send Technical Support repair service?

Community Manager

 • 

54.9K 消息

2019年4月25日 05:00

* Click my name and private message me the Inspiron G3 15-3579 service tag number
* Was this purchased directly from Dell?
* How long had you used it before the issue appeared?

 

3 消息

2019年4月25日 05:00

I had sent it.

 

Update about the trouble

It is turn on one time. But the screen was black. Only the keyboard light and sound fan told me that it was on. During 20 minutes nothing happened. So I pressed the button again to turn off. But i cannt turn on again.

 

Regards.

3 消息

2019年4月29日 00:00

你好,有人可以帮助我

Moderator

 • 

1.2K 消息

2019年5月5日 22:00

您好,如果您这里在中国国内的话,建议您可以联系到微信公众号“戴尔技术支持”客服这里帮您看看呢;

 

如有问题欢迎继续咨询. 谢谢!

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