灵越笔记本

W1nd · ‎10-27-2020

在使用SupportAssist安装SupportAssist OS Recovery Tools更新时失败，再次点击安装仍失败，请问该如何解决？

DELL-Cares · ‎10-27-2020

您好，关于提到的情况，需要麻烦您私信提供下您的电脑编号，小编这里会帮您查询确认，感谢！这边图片没有收到，如果是服务编码您也可以使用打字的形式提供下，谢谢。

#IWork4Dell
Find your Service Tag
If still under warranty, click the "Get help now" icon on the right to start a live chat session. To send us a private message, click our DELL-Cares username. Our Forum profile page will then appear. On the right, click "Send this user a private message".

W1nd · ‎10-27-2020

服务编号

DELL-Cares · ‎10-27-2020

您好，感谢您的反馈，查询您的机型是DELL G3 3579。您是系统遇到什么问题还是什么原因需要下载这个程序呢？如果系统没有问题的情况可以不更新的，这个不会影响机器的使用，请您放心。如果是后续需要使用supportassist OS recovery也可以去dell官网下载的。

#IWork4Dell
Find your Service Tag
If still under warranty, click the "Get help now" icon on the right to start a live chat session. To send us a private message, click our DELL-Cares username. Our Forum profile page will then appear. On the right, click "Send this user a private message".

W1nd · ‎10-27-2020

我就是想更新，更新失败了

DELL-Cares · ‎10-27-2020

您好，感谢您的反馈，您可以试下安装 Dell Update – Support Assist更新插件，然后再更新试下。

#IWork4Dell
Find your Service Tag
If still under warranty, click the "Get help now" icon on the right to start a live chat session. To send us a private message, click our DELL-Cares username. Our Forum profile page will then appear. On the right, click "Send this user a private message".

灵越笔记本

SupportAssist经常出现安装更新失败怎么弄