Highlighted
1 Copper

Alpha R2, won't start after BIOS update

Went on to Dell driver update site and download latest BIOS which installed OK restart fail with these steps

1. 180w power supply not recognized (rebooted)

2. Restart actually reached the Alienware screen then frozen

3, 3rd attempt power on light just flashes once and nothing else happens

4. Will not  boot from an external drive

Cannot reboot unit is dead and  is only 18 months old.BIOS

Sorry I ever updated the

 

0 Kudos
10 Replies
Highlighted
Moderator
Moderator

Re: Alienware Alpha R2 won't start after BIOS update

Hi @raycoops,

What was the previous and updated BIOS versions?


Alienware Arena

Alienware-Eimy
Dell | Alienware Technical Support
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

0 Kudos
Highlighted
2 Bronze

Re: Alienware Alpha R2 won't start after BIOS update

Same happened to me, is there any fix? I don't know the BIOS version it had before 😞

0 Kudos
Highlighted
Moderator
Moderator

Re: Alienware Alpha R2 won't start after BIOS update

Hi @ChiNexT,

No power at all after BIOS update? or what is the issue exactly?


Alienware Arena

Alienware-Eimy
Dell | Alienware Technical Support
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

0 Kudos
Highlighted
2 Bronze

Re: Alienware Alpha R2 won't start after BIOS update

Thanks for your reply! It won't turn ON, light turns on and then it turns offimmediately.

0 Kudos
Highlighted
Moderator
Moderator

Re: Alienware Alpha R2 won't start after BIOS update

Try a CMOS reset.

Check the video here.


Alienware Arena

Alienware-Eimy
Dell | Alienware Technical Support
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

0 Kudos
Highlighted
2 Bronze

Re: Alienware Alpha R2 won't start after BIOS update

Thanks for the reply! I did, and the color of the light changed but the computer still behaves the same. Any other ideas?

 

Thanks again!

 

0 Kudos
Highlighted
1 Copper

Re: Alienware Alpha R2 won't start after BIOS update

I’m having the same issue.  I was installing the bios update then it froze.  The it died.  No power at all

0 Kudos
Highlighted
7 Thorium

Re: Alienware Alpha R2 won't start after BIOS update


@ChiNexTwrote:

Same happened to me, is there any fix? I don't know the BIOS version it had before 😞


Do as suggested in @RoHe first posts here. If that doesn't work, read the second post and then follow the posted link:

https://www.dell.com/community/Inspiron-Desktops/Inspiron-3650-won-t-restart-after-BIOS-update/td-p/...


Registered Microsoft Partner and Apple Developer
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Accept as Solution" button on any post that answers your question best.
0 Kudos
Highlighted
2 Bronze

Re: Alienware Alpha R2 won't start after BIOS update

Thanks for your reply! The first message link you sent doesn't work, the second it seems to be suggesting the cmos reset which I did but didn't work. It is still under warranty so I guess I'll have to send did it over when I'm back in the US, thanks again!
0 Kudos