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22118
AW3423DWF, ETA on EOTF firmware fix?
Hello Alienware team,
Many people are wondering what is the ETA on the firmware fix that's coming for the AW3423DWF? According to this article on dell website, a firmware update was suppose to be provided in mid February for the source tone map bug in HDR 1000. Alas, we're now March 1st and there's still no update in sight.
EOTF (Electro-Optical Transfer Function) curve in HDR1000 on the AW3423DWF is currently messed up as shown by many reviewers (Monitor Unboxed, etc.). Any update on when we should see a firmware fix for this would be most welcome.
IamGimli
14 Posts
0
June 5th, 2023 16:00
I don't believe so. That part is Windows resetting the graphics driver as a consequence of the new handshake, which triggers a reset of all of the desktops.
fractalzombie
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16 Posts
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June 5th, 2023 18:00
Thanks dell! You made this day!
Vanadiel
6 Professor
6 Professor
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6K Posts
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June 5th, 2023 19:00
Diablo IV does look glorious in HDR1000 mode. Finished act 1 to 6, on to glory and destruction! (In HDR).
Kiablo
1 Message
0
June 5th, 2023 22:00
Just updated and it seems to be fixed!
No more greyish weird contrast looking as we had before with enabling hdr1000, it looks stunning now
Played it with Cyberpunk 2077 and some other games and it looks very vibrant amazing, good blacks and very bright neon lights.
fractalzombie
1 Rookie
1 Rookie
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16 Posts
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June 6th, 2023 00:00
Tested today, all is working now as expected, thank you Dell, you are awesome.
Solarus8
9 Posts
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June 6th, 2023 06:00
Thanks for getting this done!!! Great Job!
Howie B78
7 Posts
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June 6th, 2023 08:00
Same here. HDR1000 looks fixed to me!
CapitanIndie
4 Posts
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June 6th, 2023 08:00
Even RE4 which has an HDR raised black issue looks stunning now!
Jedi Survivor, go to the planet with the jedi library...and see it in a totally new light.
So happy with my DWF now!
psyritual
6 Posts
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June 6th, 2023 09:00
Really appreciate the fix and the regular communication. Way to go, Dell !! This is how it's done!
fractalzombie
1 Rookie
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16 Posts
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June 6th, 2023 09:00
Yep, disable adaptive screen setting and recalibrate. Adaptive change colours to more warmer and it distorts image.
TsAkira
2 Posts
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June 6th, 2023 10:00
Thanks Dell devs, you made my day!!!
Johnwick509
6 Posts
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June 6th, 2023 18:00
Well I just couldn’t believe it when I checked this thread yesterday and saw that it had been fixed. I just returned mine last week. So I checked bestbuys stock for any and they had one open box left and no new ones. So I rolled the dice and purchased the open box for 200 dollars off list price and it was in mint condition. The new firmware turns this thing into exactly what I was looking for. I use hdr 1000 and then also raise the contrast to 85 on pc and 90 on console and it’s just as bright as my lg 48 c1. The performance of this panel is much better than the C1 though. I can’t believe I got it for cheaper and it works how it should now. Dell came through on this one.
Tristaangh
1 Message
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June 7th, 2023 02:00
Thanks Dell ! My DWF got so much better now !!
Vanadiel
6 Professor
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6K Posts
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June 7th, 2023 07:00
The one thing I had with the firmware update, was that it initially failed. It then auto continued with MB01 and upgraded without further issue to MB04.
I upgraded previously to MB03. I am not sure what the issue was as the previous upgrade went without a hitch. Maybe the issue was MB03 to MB04?
I guess I can confirm that if firmware updates fail on this monitor, it loads MB01 and does not brick it.
Vanadiel
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6K Posts
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June 7th, 2023 09:00
I had the same experience with the flash failing, minus the slider issue you are having.
I don't use DDM or AWCC.
Glad I am not the only one who experienced this. It was scary to see it fail the flash, as there's no instructions anywhere on what to do should it fail.