Shift F7
1 Copper

Area-51 R5, System BIOS, 2 choices in SupportAssist?

Hello I have an Alienware Area 51 R5.

Support Assist is saying I have two Urgent available updates for System BIOS.  Please see the screenshot below.

R4orR5.png

Should I just run both as it says?  I'm thinking that maybe I should ignore the R4 update, since my system is labelled R5.

Please advise.  Thanks.

 

0 Kudos
2 Replies
Tesla1856
6 Gallium

Re: Area 51 R5 System BIOS - I have 2 choices for some reaso

Your pic will likely be moderated (and then viewable) around Monday. Words are good. 

Uninstall Support-ASSist and be happy.

According to this, the Area51-R4 and R5 share the same motherboard and therefore ... BIOS upgrades.

https://www.dell.com/community/Alienware-Desktops/3RD-time-for-thermal-controls-to-stop-working/m-p/...

Your files are here:

http://downloads.dell.com/published/pages/alienware-area51-r4.html

You can update BIOS from inside UEFI-Environment (outside of Windows ... near the BIOS setup). I think it is safer that way (less bricking risk).


Registered Microsoft Partner and Apple Developer
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Accept as Solution" button on any post that answers your question best.
Shift F7
1 Copper

Re: Area-51 R5, System BIOS, 2 choices in SupportAssist?

Just an update in case this helps anyone else: I unchecked all boxes except the one for "Alienware Area-51 R5 System BIOS". It installed fine. Then I tried the "Intel Management Engine Controller Driver" by itself and it threw an error. So I reboot and from the front screen of SupportAssist I hit the "Start Now" to begin scanning again (to see if I need to update anything). This time I have no updates needed.
0 Kudos