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Aurora R10, SA update, front fan issue
Hello,
I replaced the front fan with 2 ML120's when I purchased the PC back in August. I got a Support Assist update this morning (6/24), ran a hardware test and it is now failing the Front Fan. I have been monitoring the Fan Speed and the speeds and temps are still perfect.
Any suggestions? thanks.
Fan FRONT FAN Fans - Functional Tests FAILURE
3070 - 5800x - 32gb
Alienware Aurora Ryzen Edition R10
snhiscox
1 Message
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June 24th, 2022 06:00
Same exact issues here. Started this morning at 7:30 AM Central when I updated SupportAssist and updated my bios. The fans appear to be working perfectly. I've been monitoring my temps. The SupportAssist app made me log a service request with a technician. If I am contacted, I don't want to waste anyone's time with a repair because my hardware is functioning properly.
Vanadiel
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June 24th, 2022 05:00
This is typical when replacing OEM fans with retail fans. These systems are very picky when it comes to fan support, and there are only a few aftermarket fan specific models that do not throw an error.
ProfessorW00d
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June 24th, 2022 06:00
The Corsair fans that do not throw the startup error are ML120 PRO (no LED, no RGB) . . . but that is typically for the R11 & R12 models. The R10 preferred the Noctua NF-A12x25 PWM fans for error free startup. Of course this is always a moving target, as results can change with every new BIOS update.
ProfessorW00d
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June 24th, 2022 06:00
I think if you hold down the ESC key when powering up it will skip the startup diagnostic test . . . as a temporary fix. What fans did you install, and where?