Gretan
1 Nickel

Aurora R6, HDMI message

When I start my computer, I keep getting the message "No HDMI signal from this device."  I don't know what the implications of this are.  I currently do not have sound on my computer and do not know if the two issues are related.  I run Windows 10.  Any help would be much appreciated.  thanks!

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14 Replies
Tesla1856
6 Thallium

Re: HDMI message

What computer and monitor do you have and what kind of cable are you using?


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Gretan
1 Nickel

Re: HDMI message

I have Alienware Aurora R6.

I'm trying to figure out how to tell what kind of monitor, but it is a dell.

I am using the cables that came with the computer.

Thank you for trying to help me.

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Tesla1856
6 Thallium

Re: HDMI message


@Gretan wrote:

I have Alienware Aurora R6.

 


OK.

Answer the other questions when you know the answers.

 


Registered Microsoft Partner and Apple Developer
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Accept as Solution" button on any post that answers your question best.
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Tesla1856
6 Thallium

Re: HDMI message


@Gretan wrote:

I have Alienware Aurora R6.

 


Are you connecting the video-cable to the upper built-in port or the one on the lower video-card in the lower card slot?


Registered Microsoft Partner and Apple Developer
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Accept as Solution" button on any post that answers your question best.
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Gretan
1 Nickel

Re: HDMI message

Thanks for your patience.

The monitor is Dell S2418H/S2418HX.

I believe that I am plugged into the built-in port. 

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Tesla1856
6 Thallium

Re: HDMI message


@Gretan wrote:

1. The monitor is Dell S2418H/S2418HX.

2. I believe that I am plugged into the built-in port. 


1. It might look pretty, but this appears to be a low-end consumer-targeted monitor. It doesn't even have a DisplayPort input-port.

2. I would connect it to the lower AMD (or Nvidia) dedicated video-card instead.


Registered Microsoft Partner and Apple Developer
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Accept as Solution" button on any post that answers your question best.
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Gretan
1 Nickel

Re: HDMI message

I'm not sure how to do that. 

 

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Gretan
1 Nickel

Re: HDMI message

Per start-up guide, "The DisplayPort on the back panel of your computer is covered.  Connect the display to the discrete graphics card of your computer."

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Tesla1856
6 Thallium

Re: HDMI message


@Gretan wrote:

Connect the display to the discrete graphics card of your computer."


Correct.

That's what I said, almost verbatim.   


Registered Microsoft Partner and Apple Developer
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Accept as Solution" button on any post that answers your question best.
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