I'd rather NOT send it back for repair honestly, that would annoy me a lot. Did they mention how long this would take?
Just tried to reset the BIOS setup, but nothing changed.
The AlienFX software is controlling the Led's but as you said, for some reason it does not recognize the board. (version 0.00).
I really suspect this of being a stupid connector or something.
The AlienFX software is controlling the Led's
Then what is the problem ?
Problem is, even when I say to Alien FX to GO light, nothing happens, the lights stays off whatever I do.
Tried to make the clean reinstall of Command center, tried to reinstall the OS, tried to flash the BIOS to default settings, tried to check if all connectors were plugged, and so on.
Nothing makes a difference.
DELL support claims that the LED connector is down. This specific connector is attached to the mobo and cannot be changed by itself.
Therefore, I'm going for a full mobo replacement.
Hope it's gonna be oK.
They just shipped the system back to me. I will receive it Monday. So, it takes about 10 days.
Here is what was replaced.