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November 14th, 2018 17:00

Aurora-R7, AlienFX keeps disabling

I keep having issues with AlienFX turning off my side panel lights all of the time.  It has done this three times and I reinstalled Windows 10 pro x64 twice so far.

Alienware Aurora R7 Model: 0VDT73 (According to CPU-Z)
BIOS is 1.0.17 (Installed 10/22)

 

I installed the Command Center on 10/22 Version 4.8.20.0, A00

I recently installed iCUE for my Corsair K55 RGB Keyboard.  I set them both to Yellow.

I just looked and I installed iCUE on the 11/12. Two days ago and it's been fine until today.  Several reboots a day.

I did have a Windows update earlier, but I rebooted twice since then.

Is there a known issue with iCUE software with AlienFX?

Or did Windows update interfere with something?

 

Windows update history says two updates were installed today:

 

Adobe Flash Update: (KB4467694)
https://support.microsoft.com/en-us/help/4467694/security-update-for-adobe-flash-player

Cumulative Update for 1803: (KB4467702)
https://support.microsoft.com/en-us/help/4467702/windows-10-update-kb4467702

 

Well, I can't think of anything else to add.

 

Let me know if you need more information.

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