Update was successful using F12 boot BIOS Update option. I put the.exe file on a USB stick, F12 at boot-up, the Update BIOS option. It automatically picked the.exe file, double-clicking to select, then hit update. A few restarts and all is well. After rescanning in Alienware Update app, 1.0.23 is reported, and no longer showing as an available update. Thanks to everyone that tried to help!
I noticed that the update only appeared on SupportAssist for me a couple of weeks ago but fails then to go through. I haven't tried doing a manual load yet - would be good to know what issues or solutions others have had.
I have tried doing this numerous times but I see no option to Update the Bios when using F12. Could you please tell me where it is at on the screen? Thanks Much.
I have tried doing this numerous times but I see no option to Update the Bios when using F12. Could you please tell me where it is at on the screen? Thanks Much.
It's not on the first screen. You need to use your mouse to scroll down to additional boot options. The select bios flash, after diagnostics.
Jason Q
7 Posts
3
June 6th, 2021 08:00
Update was successful using F12 boot BIOS Update option. I put the.exe file on a USB stick, F12 at boot-up, the Update BIOS option. It automatically picked the.exe file, double-clicking to select, then hit update. A few restarts and all is well. After rescanning in Alienware Update app, 1.0.23 is reported, and no longer showing as an available update. Thanks to everyone that tried to help!
JS London
5 Posts
1
June 4th, 2021 13:00
I noticed that the update only appeared on SupportAssist for me a couple of weeks ago but fails then to go through. I haven't tried doing a manual load yet - would be good to know what issues or solutions others have had.
Jason Q
7 Posts
0
June 4th, 2021 17:00
Is still failing. Dell PMd me telling me to call paid phone support. Not gonna happen. They’ll fix it eventually I guess.
Daugvolf
64 Posts
2
June 4th, 2021 17:00
Oh, never mind. I see manual install isn't working for you either. No idea on that one, sorry.
Jason Q
7 Posts
1
June 5th, 2021 07:00
No worries, I appreciate you taking the time to try to assist. Have a great day!
r72019
6 Professor
•
5.3K Posts
1
June 5th, 2021 08:00
Are you currently on 1.0.22 or 21? They aren't cumulative so usually you can't skip more than one at a time.
JS London
5 Posts
1
June 5th, 2021 08:00
Hiya - I'm on 1.0.22 and tried the manual install today - that didn't work either. Guess I will wait too
Thanks all!
Vanadiel
6 Professor
•
7.1K Posts
1
June 5th, 2021 10:00
What happens when you tried it?
JS London
5 Posts
1
June 5th, 2021 12:00
Hiya - running the exe puts a file called amifldrv64.sys in the same downloads folder and nothing then happens sadly...
Vanadiel
6 Professor
•
7.1K Posts
1
June 5th, 2021 13:00
That is very odd. I used that download link and it downloaded fine for me.
I am wondering if for some reason your default download settings are save as and it keeps saving it under that file name.
If you right click on amifldrv64.sys and select properties, what is the reported file size?
The original .exe has a file size of 7,775,352 bytes. If yours has the same size than it is the correct file, just the wrong name.
JS London
5 Posts
1
June 6th, 2021 02:00
The exe is indeed that size but the sys file it creates is 17,896 bytes?
Jason Q
7 Posts
1
June 6th, 2021 05:00
Yes, same results here. Currently on 1.0.22. Going to try running it from the F12 boot BIOS Update option today. Will let you know if successful.
Vanadiel
6 Professor
•
7.1K Posts
1
June 6th, 2021 09:00
Glad you got it sorted out!
dgross
7 Posts
0
July 16th, 2021 08:00
I have tried doing this numerous times but I see no option to Update the Bios when using F12. Could you please tell me where it is at on the screen? Thanks Much.
r72019
6 Professor
•
5.3K Posts
1
July 16th, 2021 10:00
It's not on the first screen. You need to use your mouse to scroll down to additional boot options. The select bios flash, after diagnostics.