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November 21st, 2018 10:00

Aurora-R7, GTX 1080 Ti, S2417DG, not migrated?

Hi, I'm having trouble migrating my Dell S2417DG monitor under the device manager. I get this error Device not migrated Device DISPLAY\DELA0E7\5&4ad323d&1&UID4357 was not migrated due to partial or ambiguous match. Last Device Instance Id: DISPLAY\Default_Monitor\1&8713bca&0&UID0 Class Guid: {4D36E96E-E325-11CE-BFC1-08002BE10318} Location Path: Migration Rank: 0xF000FFFF0000F102 Present: false Status: 0xC0000719 any help, info, or suggestion would be appreciated :)

Community Manager

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54.2K Posts

November 22nd, 2018 10:00

If the S2417DG functions with Nvidia G-Sync enabled and you can get 2560x1440 up to 165Hz, then the hardware is OK. That would point to a Windows 10 issue. Moving this thread to the Alienware Desktop board to hopefully get their input.

Community Manager

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54.2K Posts

November 21st, 2018 13:00

For my notes and to check the monitor warranty status, click my username and send me the monitor service tag number, 20 digit S/N, and A0x revision via private message.

* You will need to explain what you mean by "migrated"
* What exactly are you doing to generate the error?
* What PC model?
* What video card/GPU?
* How is the S2417DG connected using what cable and ports?

5 Posts

November 22nd, 2018 01:00

Hi Chris, thanks for the reply!

What I meant by "migrated" is when I open Device Manager>Monitors>Dell S2417DG(DisplayPort)>Properties>Events> and look at the most recent description, it says "device not migrated". I've taken steps in uninstalling and reinstalling the driver for the monitor, but the description doesn't change.

I have no idea how and why this error is generated, so I'm looking for help on this forum.

Model:Alienware Aurora R7
Graphics Card:GTX 1080TI
Cables&Connection: Display Port (through the graphic card) and a SuperSpeed USB cable (through the USB 3.1 Gen 1 ports on the back panel)

 


If there is anymore info you require please tell me.

5 Posts

November 22nd, 2018 01:00

Wait is the most recent timetable description on the bottom of the list?

No Events found!

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