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October 6th, 2020 11:00
Aurora R8, memory upgrade, #3
I bought my R8 with 2 sticks of 8GB Dual Channel HyperX(FM) FURY DDR4 XMP at 2933MHz for 16 GB.
I recently tried to upgrade to 32GB. I purchased Crucial Ballistix 3200 MHz DDR4 DRAM Desktop Gaming Memory Kit 32GB (16GBx2) CL16 BL2K16G32C16U4B. It meets the RAM specs for my R8. It seemed to work fine but when I would be playing a game my PC would freeze. I could hear the GPU slow down like when I quit a game. I would have to manually shut the PC down and then turn back on. As soon as I swapped the original RAM back in it works fine.
Crucial guarantees that this RAM would work in the R8.
Did I get a defective RAM?
Do I need to change a setting on the PC?
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Mary G
6 Operator
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20.1K Posts
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October 6th, 2020 11:00
Did you buy directly from Crucial? They guarantee the memory. If you bought from a reseller you take a chance.
Check the specs of the ram you bought with this from Crucial--
https://www.crucial.com/compatible-upgrade-for/alienware/aurora-r8?gclid=CjwKCAjwq_D7BRADEiwAVMDdHhCnyZJYR-72OJcWQzG65WsjpQICF6CTHoSQGOQ1gf0w6hM5xbQgMBoCsncQAvD_BwE&ef_id=CjwKCAjwq_D7BRADEiwAVMDdHhCnyZJYR-72OJcWQzG65WsjpQICF6CTHoSQGOQ1gf0w6hM5xbQgMBoCsncQAvD_BwE:G:s#memory
SfDz3.0
2 Posts
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October 6th, 2020 22:00
No, From Amazon. I see that now when I go to there website.
r72019
8 Professor
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5.3K Posts
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October 7th, 2020 21:00
The other thing you can try is clearing CMOS.
r72019
8 Professor
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5.3K Posts
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October 7th, 2020 21:00
Also, did you remember to install them in the same color tabs, and do you have XMP1 or XMP2 enabled for the RAM?
r72019
8 Professor
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5.3K Posts
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October 7th, 2020 21:00
Try running the long RAM test, F12 on startup, in ePSA diagnostics to see if the RAM is returning any errors.