For days I've tried everything. Ms support dell support and again. Link is not working, there is nothing to get or redeem in my library! So im waiting for a proper solution, a redeemable code or refund for £50 so i can buy one for myself. Moderators please don't close this topic im coming back here and keep on calling till someone sorts this out for me!
Solved! Go to Solution.
Send me a PM with the following information so I can escalate this with MS directly:
- Alienware Service Tag
- Full name
- Telephone number
- Store App Version
- Impacted Microsoft Account
- Case number with Microsoft (if you contacted them).
Dell | Alienware Technical Support
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I can't always reply to PM's, if you need extra assistance visit:
I have the same issue. I've raised it with Microsoft who haven't even bothered to respond to my communication and Dell have also raised it, but with no response either
Can you help me also please, just taken delivery of an Alienware 17 R4, which was supposed to come with Forza 7, but just can not get this to show in my library.
Not sure how to PM you my details.