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2 Bronze

X51 R?, AWCC wont install

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I swapped the my HDD for 2x SSD and now I can not for the life of me to get AWCC to install. It says it's not compatibe with my device. I have uninstalled and cleared my %programdata%, %appdata%, and registry of all things AWCC and it still wont install. I checked the BIOS and it shows my service tag. Im not sure what i can try next. Any help would be greatly appreciated. 

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8 Xenon

Re: AWCC wont install on X51

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Windows 10 has lots of things removed.

You need to force a reinstall of DOTNET 2.0  3.5

Then install AWCC in compatibility mode. The one on the windows store is for Area-51 R5/R6 or higher.

https://docs.microsoft.com/en-us/dotnet/framework/install/dotnet-35-windows-10

 

There is no one size fits all there are different VERSIONS of X51

 

 

DescriptionImportanceVersionReleasedSupported OSDownload
Wallpaper for Alienware X51
DELL,APP,WALLPAPER,X51,A00More details
Optional 6/18/20131204A
Alienware Command Center Application
This package provides Alienware Command Center 2.8 Application and is supported on Alienware Desktop series running the following Windows operating systems: Windows 8 64 bit.More details
Optional2.8.11.04/4/2013Windows 8 64-bit
Alienware Command Center Application
This package provides the application for Alienware Command Center and is supported on Alienware Desktop Alienware X51/Aurora/Aurora R4/Area 51/Aurora R2 models that are running the following Windows Operating System: Windows 7 64-bit.More details
Optional2.8.9.07/9/2012Windows 7 64-bit

 

DescriptionImportanceVersionReleasedSupported OSDownload
Command Center 3.5 for Desktops
This package provides Command Center 3.5 Application for these platforms: Alienware X51/X51 R2 and Aurora R4. The following operating systems are supported: Windows 7 64 bit and Windows 8.1 64 bit.More details
Recommended3.5.10.012/2/2013Windows 7 64-bit
Windows 8 64-bit
WB64A

 

DescriptionImportanceVersionReleasedSupported OSDownload
DescriptionVersionSupported OSDownload
Alienware Command Center 4.5 for Desktops
This package provides Command Center 4.5 Application for Alienware X51 R3. The following operating systems are supported: Windows 8.1 64 bit and Windows 10 64 bit.More details
4.5.18.0WT64A
WB64A

 

 


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8 Xenon

Re: AWCC wont install on X51

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WINDOWS 10 does not support AWCC compiled for windows 7

You need to install Microsoft .NET Framework 2.0  3.5 Service Pack 1 first, then re-run the Alienware Command Center installation.

https://docs.microsoft.com/en-us/dotnet/framework/install/dotnet-35-windows-10


Report Unresolved Customer Service Issues
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The forum is primarily user to user, with Dell employees moderating
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2 Bronze

Re: AWCC wont install on X51

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So is there no way to control the lighting on this case in Windows 10? Thats one of the main reasons i bought this because it matched the rest of my setup but now it's stuck on the blue lights.

 

Also i can download the AWCC from the windows store but it doesnt recognize my computer as an alienware device so the FX tab is locked.

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8 Xenon

Re: AWCC wont install on X51

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Windows 10 has lots of things removed.

You need to force a reinstall of DOTNET 2.0  3.5

Then install AWCC in compatibility mode. The one on the windows store is for Area-51 R5/R6 or higher.

https://docs.microsoft.com/en-us/dotnet/framework/install/dotnet-35-windows-10

 

There is no one size fits all there are different VERSIONS of X51

 

 

DescriptionImportanceVersionReleasedSupported OSDownload
Wallpaper for Alienware X51
DELL,APP,WALLPAPER,X51,A00More details
Optional 6/18/20131204A
Alienware Command Center Application
This package provides Alienware Command Center 2.8 Application and is supported on Alienware Desktop series running the following Windows operating systems: Windows 8 64 bit.More details
Optional2.8.11.04/4/2013Windows 8 64-bit
Alienware Command Center Application
This package provides the application for Alienware Command Center and is supported on Alienware Desktop Alienware X51/Aurora/Aurora R4/Area 51/Aurora R2 models that are running the following Windows Operating System: Windows 7 64-bit.More details
Optional2.8.9.07/9/2012Windows 7 64-bit

 

DescriptionImportanceVersionReleasedSupported OSDownload
Command Center 3.5 for Desktops
This package provides Command Center 3.5 Application for these platforms: Alienware X51/X51 R2 and Aurora R4. The following operating systems are supported: Windows 7 64 bit and Windows 8.1 64 bit.More details
Recommended3.5.10.012/2/2013Windows 7 64-bit
Windows 8 64-bit
WB64A

 

DescriptionImportanceVersionReleasedSupported OSDownload
DescriptionVersionSupported OSDownload
Alienware Command Center 4.5 for Desktops
This package provides Command Center 4.5 Application for Alienware X51 R3. The following operating systems are supported: Windows 8.1 64 bit and Windows 10 64 bit.More details
4.5.18.0WT64A
WB64A

 

 


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

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2 Bronze

Re: AWCC wont install on X51

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2.8 installed perfectly. I had tried all the links i could find on the dell site before with no luck. But your link did the trick. Thankyou so much!

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1 Copper

Re: AWCC wont install on X51

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Dude or Dudet,

 

Thank you so much for this fix. I have been trying to get this fixed for 4 years now. Goes to show. Never give up, never surrender. If you are having issues with something. Keep on trying. Take a break from it to clear your mind.

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7 Thorium

Re: X51 R?, AWCC wont install

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As @speedstep says. first you have to determine if you have a x51-R1, R2 or R3.

You can only run up to the final version of AW-CC for that exact machine.

However, I can tell you that even AW-CC v2.8.11.0 runs on Windows-10 64bit because I'm running it that way on my Aurora-R1 (currently on v1803).

https://www.dell.com/community/Alienware-General-Read-Only/Alienware-Aurora-R1-Windows-10-Pro-Upgrad...


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