dick19
1 Nickel

X51 R2, restore to Windows 7

I have an Alienware X51 R2 desktop that originally came with Windows 7 but automatically changed to Windows 10 without my sayso.  So I want to change it back to Windows 7.  Can I just restore it or do I have to install the Windows 7 disk and go through the hassle of installing drivers. I don't care about backing up the data ; I guess I could just delete it before I restore.  If I can just restore it, will the "Repairs Computer" selection work since it is no longer in Windows 7?  Are there any other options I should be aware of since I am not concerned about data?   

0 Kudos
7 Replies
Moderator
Moderator

Re: Restore to Windows 7

Hi @dick19

 

If the system already has the Windows 10 image, then a restore will not go back to Windows 7.

Looks like you'll need to perform a clean re-installation of Windows 7.

 

Alienware Arena

Alienware-Eimy
Dell | Alienware Technical Support
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

0 Kudos
Mary G
6 Indium

Re: Restore to Windows 7

You should remember that Windows 7 will not be supported by Microsoft after Jan 14, 2020. No more security or other updates. 

https://www.microsoft.com/en-us/windowsforbusiness/end-of-windows-7-support

0 Kudos
dick19
1 Nickel

Re: Restore to Windows 7

Thanks.

0 Kudos
7 Plutonium

Re: Restore to Windows 7

OEM Dell Media will be harder and harder to find.  There are no issues with using windows 10.


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

0 Kudos
Highlighted
dick19
1 Nickel

Re: Restore to Windows 7

Two things:  After I "reinstalled" Windows 7, the reinstallation CD is stuck in the computer and the computer won't access the internet saying, "Windows did not detect a properly installed network adaptor.  If you have a network adaptor you will need to re-install the driver." 

Any ideas?  

0 Kudos
7 Plutonium

Re: Restore to Windows 7

The windows 7 media does NOT INCLUDE any drivers for Chipset, Audio, Network, etc.

 

 

 

 

 

 


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

0 Kudos
dick19
1 Nickel

Re: Restore to Windows 7

Now you tell me.  Too bad the installation disk didn't come with detailed instructions and the disk didn't come with drivers.  Anyway I still don't know why I can't eject the disk.  

0 Kudos