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2 Bronze

average delivery times in 2020?

Hello, 

I've recently ordered a Alienware R10.

I have some questions for those who have bought dell items this year. 

How long did it take you to receive your products from the moment of purchase?

Did you experience delays? how many times was your order delayed?

Are the estimated delivery times on the website genuine, since Dell knew from Feb/March that they would not be able to get supplies?

If you had delays, did you ever manage to find out where your order was in the queue?

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3 Replies
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4 Beryllium

Re: average delivery times in 2020?

I've seen a fair amount of people with delayed orders lately.  Dell doesn't build the PC until it gets ordered, even if you don't change anything in the configuration page.  So if any part gets backordered or delayed, it will hold up the shipment.  If you want one ready to ship, you need to buy from an authorized third party retailer like best buy or amazon, they buy them prebuilt en masse and ready to ship.  Also, outlet items ship in a couple days because they are boxed and ready to go.

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4 Beryllium

Re: average delivery times in 2020?

@r72019   I've seen a fair amount of people with delayed orders lately.

Are you telling me that a global pandemic on top of a China trade war in causing supply chain interruptions???   This is my shocked face   👽

😂  😂  😂

 

 

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4 Germanium

Re: average delivery times in 2020?

Comments the guy who’s been waiting for his CPU since 2019. 😂

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