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Mazstyle
1 Nickel

17r3 battery issue

My battery life has gone from great to garbage.  I used to get 6-8 hours now I get ~3 the machine is only a few months old.  This is a major issue as I live off the grid and don't always have electricity.  There is way more heat coming off it as well, i've disabled the Gtx 980 video card for troubleshooting but it didn't seem to help. Nothings changed except possibly a windows update... any thoughts?  I'll try to get some juice tomorrow and troubleshoot it some more.

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5 Replies

RE: 17r3 battery issue

Hi, 

Are you running the latest Bios version? Try doing a power drain.

  • Turn the system off and disconnect the AC adapter. 
  • Disconnect the battery.
  • Disconnect all external devices (USB devices, headsets, external monitors, etc.)
  • Press and hold the power button for 30 seconds.
  • Connect everything again and turn on the system.

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AntDX316
3 Argentium

RE: 17r3 battery issue

Because you leave expresscharge on.  I put it on regular for a reason.

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Mazstyle
1 Nickel

RE: 17r3 battery issue

Ahhh I didn't know this was an option, i just changed it. Thanks!

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Mazstyle
1 Nickel

RE: 17r3 battery issue

Can I pull the battery from removing the one panel underneath? or is there more to it?

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eternalkp
3 Zinc

RE: 17r3 battery issue

i noticed this too. Thanks Ant.

hopefully this would help. why would alienware by default activate a feature that will potentially shorten the lifespan of the battery?

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