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February 5th, 2016 09:00

1T HDD SATA not detected when computer is on

Hello,

I recently got an Alienware laptop, i love it, but I have been running into some issues since i got it and now its really starting to bug me that they are still happening. I was hoping they were just simple windows 10 bugs that would be resolved in an update but it appears that is not so.

One of the major issues is that it I cannot see my SATA HDD in devices and drives window. It only shows up about 50% of my log-ins. The biggest problem with this is that Steam and all my games are installed on that hard drive so they all show up as the black white paper icons and they cannot be used. A restart so far has always fixed that but its becoming a but irritating to be constantly doing this.

Please point me in the right direction. Could this be a hardware issue?

Computer:

Alienware 17 R3

Processor: Intel (R) Core(TM) i7-6700HQ CPU @ 2.60GHz 2.59 GHz

Installed Memory: 8.00 GB

System Type: 64-bit OS, x64 based processor

Hard Drive: Samsung 128 GB (Samsung SSD CM871 M.2 2280 128GB

Let me know if you need more information.

20 Posts

February 7th, 2016 09:00

I forgot to mention that the hard drive that is not working well and is giving me these problems is my 1TB Hitachi (HGST HTS721010A9E630)

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