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June 5th, 2017 20:00

6 blinking led ALIENWARE 15 R3

Bought the latest Alienware 15 r3 with i7 7th gen, 1060gtx, etc. Next day laptop wont post, turns on, reboots, then does the same thing, meanwhile the power led button blinks 6 times. So making a little research and its seems like a video card is kaput, dont know if its the intel or the nvidia. Aynway, I bought this laptop from a company in Canada, and it seems it was alredy registered so I cand procced with a transfership ownership. Any suggetions in this case ? Thanks

3 Apprentice

 • 

4.4K Posts

June 6th, 2017 08:00

Hi kaiserpunk‌,

Simulations/Diagnostics: Diagnostic LED

Instead of beep codes, errors are indicated via the bicolor Power Button LED. The power and battery-status light blinks red and blue along with beep codes indicating failures. For example, the power and battery-status light blinks red two times followed by a pause, and then blinks blue three times followed by a pause. This 2,3 pattern continues until the computer is turned off indicating no memory or RAM is detected.

A NOTE indicates important information that helps you make better use of your computer.NOTE:
The diagnostic pattern will consist of a two digit number being represented by a first group of LED blinks (1 through 9) in red, followed by a 1.5 second pause with the LED off, and then a second group of LED blinks (1 through 9) in blue. This is then followed by a three second pause, with the LED off, before repeating over again. Each LED blink takes 0.5 seconds.

The system will not shutdown when displaying the Diagnostic Error Codes.

Diagnostic Error Codes will always supersede any other use of the LED. For instance, on Notebooks, battery codes for Low Battery or Battery Failure situations will not be displayed when Diagnostic Error Codes are being displayed.

Blinking Pattern

Possible ProblemProblem Description
AmberWhite
2
1
CPUCPU failure
2
2
BIOS ROM failureSystem board failure (included BIOS corruption or ROM error)
2
3
MemoryNo memory / RAM detected
2
4
MemoryMemory / RAM failure
2
5
MemoryInvalid memory installed
2
6
ChipsetSystem board / Chipset error
2
7
LCDLCD failure
3
1
RTC power failureCMOS battery failure
3
2
PCI / VideoPCI or Video card / chip failure
3
3
BIOS recovery 1Recovery image not found
3
4
BIOS recovery 2Recovery image found but invalid

So looks like a chipset/motherboard issue. You can try a power drain: unplug every external device (including the power cord), open the system and disconnect the battery cable (you can use this video as a reference Sec 50), then hold the power button for around a minute for all the power to be drained. 

You can also try a clear cmos battery, use this video as a reference. 

Let us know!

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