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1 Copper

AlienFX error on Win 7 64 bit

I get this message when logging into my system after a restart:

System.Management.ManagementException: Provider load failure
   at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
   at System.Management.ManagementEventWatcher.Start()
   at AlienLabs.AlienFX.DeviceDiscovery.Classes.DeviceWatcherClass.HidDeviceInsertedWatcher()
   at AlienLabs.AlienFX.DeviceDiscovery.Classes.DeviceWatcherClass.Start()
   at AlienLabs.AlienFX.DeviceDiscovery.Classes.AlienFXDeviceDiscoveryService.RegisterForDevicesEvents()
   at AlienLabs.AlienFX.DeviceDiscovery.ObjectFactory.NewAlienFXDeviceDiscovery()
   at AlienLabs.AlienFX.Tools.Classes.ObjectFactory.get_DiscoveryService()
   at AlienLabs.AlienFX.Tools.Classes.ObjectFactory.NewAlienFXDeviceRepository()
   at AlienLabs.AlienFX.Tools.Classes.ObjectFactory.get_AlienFXDeviceRepository()
   at AlienLabs.AlienFX.Tools.Classes.ObjectFactory.NewCommunicationService()
   at AlienLabs.AlienFX.Controller.LightsZoneController..ctor()
   at AlienLabs.AlienFX.Controller.ControllerMainForm.initializeLightController()
   at AlienLabs.AlienFX.Controller.ControllerMainForm..ctor()
   at AlienLabs.AlienFX.Controller.Program.Main(String[] args)

I have uninstalled and reinstalled command center.  It only started after I selected enhanced themes.

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38 Replies
Moderator
Moderator

Re: AlienFX error on Win 7 64 bit

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healthstatus
1 Copper

Re: AlienFX error on Win 7 64 bit

Area 51 - received from Dell last week.  Bios 09

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Moderator
Moderator

Re: AlienFX error on Win 7 64 bit

* As the application is crashing when launching, go to the registry at HKEY_CURRENT_USER\Software\Alienware\Alienware AlienFX\ActiveTheme
* In this entry you will find the full path for the Theme
* Close the AlienFX Editor and Controller
* Rename the Active theme and/or delete it
* Launch the AlienFX Editor. It should generate automatically a new Theme and apply it to the system or it can restart the machine and the Controller will automatically generate it as well
* Are there any AlienFX peripherals connected? If yes, which one.
*  We went ahead and look for more details of this issue as the error is coming from a proprietary assembly from Microsoft. It seems this is unlikely to happen but it could when the registration of a Windows component fail at .Net Framework installation. See the Microsoft post about this issue and how to fix it:
http://msdn.microsoft.com/en-us/library/bb961987.aspx

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Ethan B
1 Copper

Re: AlienFX error on Win 7 64 bit

Hi Chris,

I'm running an M15x and just replaced the hard drive. I used the Resource CD to reinstall my drivers, and shorty after reinstalling alienware CC and restarting my LED wouldnt work. I basically wondering if it has actually fried my board, or is there another way around this problem?

Thanks,

Ethan B

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Moderator
Moderator

Re: AlienFX error on Win 7 64 bit

* Be sure you have Admin privileges. Disable any Virus Protection software temporarily
* Uninstall the Command Center through the Control Panel- Add/Remove Programs
* Download and install CCleaner. Note - I chose to not install the CCleaner yahoo! Toolbar
* Run CCleaner
* Click Registry
* Click Scan for Issues
* Click Fix selected Issues
* Click Yes to backup the registry
* Click Fix All Selected issues
* Restart the PC
* Run CCleaner again
* Click Registry
* Click Scan for Issues
* Click Fix selected Issues
* Click Yes to backup the registry
* Click Fix All Selected issues
* Install the latest Command Center from our website
* Reboot the PC when finished
* Test the functionality of the Command Center. If still no go, the motherboard will have to be replaced. If out of warranty, you will need to purchase the motherboard through Dell Spare Parts 1-800-357-3355. If inside of warranty, contact Alienware Support and explain that loading the Command Center from the old Resource DVD which has corrupted the motherboard FX Controller resulting in the failure of the Command Center to control the PC fans and colored LEDs

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wsh2889
1 Copper

Re: AlienFX error on Win 7 64 bit

keyboard led n power button led are no functionly after i change new hdd, reinstall a Fresh Win 7.... i try to install driver one by one, step by step, but still no functionly....do i missing some setting in bios or somewhere....??? do i must change a new mainboard...>???got other solution except changing mainboard....????

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mo3_8
1 Copper

Re: AlienFX error on Win 7 64 bit

I'm in the same boat as you wsh2889, I had to reinstall Windows on my m17x and ever since then my fx controller has not been working. I'm really hoping there is another way to fix it besides replacing the motherboard. My warranty expired a while ago, I'm limited on money and have project deadlines. I'm in a huge hole right now, gotta find a way to fix it and sell it for something more reliable...

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kjlundgren
2 Bronze

Re: AlienFX error on Win 7 64 bit

If I have Microsoft Visual 2010 and the latest version of Alienfx CC then why am I still getting a .Net Framework error each time I start my laptop?  I have no lights, when in CC only the Alien Fusion and Alien Sense work. What else do I need to download?  I've deleted registry keys, installed CC, .net framework, nvidia drivers, re-updated bios from a09 to a09.  I even ran diagnostics at boot up and saw the lighting passed the connectivity test to the motherboard.  Anyone have an absolute solution?

It seems a simple Windows 7 reinstall shouldn't cause one of the best features of my laptop to stop working. 

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Tesla1856
6 Thallium

Re: AlienFX error on Win 7 64 bit

 

It seems a simple Windows 7 reinstall shouldn't cause one of the best features of my laptop to stop working. 

 

You wouldn't think so, but it's fairly common and has been happening for some time now. AW laptops and desktops.

At least your MIO-Board circuit is still checking good in Dell Diags. That means it's not "bricked" yet and you still have a chance of getting it working in Windows.

Try the "Power Dissipation Fix" that sometimes works on the desktops. For laptop, it would be something like ...

Shut Down
Remove AC power adapter and battery
Press power button a few times and hold it down. Leave without power for 10 minutes.

Boot back up and see if the MIO-Board circuit will now initialize and allow the .net CommandCenter apps to run properly.


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