MW11
1 Copper

Alienware 14 Chirping Noise

I recently received my Alienware 14 laptop and everything appears to be working fine except that I can hear an intermittent chirping noise coming from this laptop.  Anyone know what could be causing this?  Is this a problem I need to contact support about?

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13 Replies
DELL-Senthil S
4 Germanium

RE: Alienware 14 Chirping Noise

Hi MW@,

Please pay attention and check from which part of the system the chirping noise is coming from.

Try running the hardware diagnostics to check if the hardware is working as designed, please refer to the link below.

http://dell.to/162eS7m

You can also run the hardware diagnostics by pressing the Fn + power.Let us know if there is any error code listed.

Thanks and regards,
Senthil S
#iworkfordell.
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US / India . For Dell support videos click here.

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MW11
1 Copper

RE: Alienware 14 Chirping Noise

Thanks for your reply.  I ran the diagnostics as you instructed.  Everything passed.  The noise appears to come from the right side of the laptop close to where the optical drive is although it is hard to tell exactly.  Thanks

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DELL-Senthil S
4 Germanium

RE: Alienware 14 Chirping Noise

Hi MW@,

Thanks for the update, please update the BIOS using the link below.

http://dell.to/13EVLww

In this link punch in the system service tag or express service code, under the BIOS category select the latest BIOS and install it in the system. Connect the Ac Adapter while updating the BIOS and do not use the system until it restarts after the update. Once the BIOS is updated check if the issue perisits.

Thanks and regards,
Senthil S
#iworkfordell.
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US / India . For Dell support videos click here.

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MW11
1 Copper

RE: Alienware 14 Chirping Noise

I used the link you provided and when I selected BIOS in the operating system filter, nothing was listed to select.

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DELL-Senthil S
4 Germanium

RE: Alienware 14 Chirping Noise

Hi MW@,

There are different models in the Aienware 14, please send me the system service tag or express service code through this private chat.

Click on my username select start a private conversation and send me the details.

Please refer to the link below where to locate the service tag or express service code.

http://dell.to/162b3za

Once I get the information I will provide you the right driver.

Thanks and regards,
Senthil S
#iworkfordell.
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US / India . For Dell support videos click here.

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Moderator
Moderator

RE: Alienware 14 Chirping Noise

"The noise appears to come from the right side of the laptop close to where the optical drive is..."

When a CD is inserted, does the chirping stop?


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MW11
1 Copper

RE: Alienware 14 Chirping Noise

The system chirps with or without a DVD inserted.

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MW11
1 Copper

RE: Alienware 14 Chirping Noise

I sent you my service tag in a private email.

Thanks.

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AdamJP
1 Copper

RE: Alienware 14 Chirping Noise

Hi Chris,

sorry to bump in! Since your question was pretty direct like you already know what the problem may be, and since I read tons of posts where you were discussing about the strange "reading" sound (with no cd/dvd inserted) coming from the ODD, I was wondering...Did anybody come up with a solution?

I am a happy owner of the ALIENWARE 14 (2013 model) but since the beginning (August) I noticed the strange "forced check" sound. I had the Alienware driver disc inserted since day 1, kept it in for a couple of weeks, so I didn't notice the strange sound right away.

It's Like if running applications (related or not to the ODD) prompt it to check for the presence of discs.

Yesterday night I experienced an evolution of the issue while trying to import some music from a CD using iTunes (and other softwares also). iTunes will start importing the tracks but will randomly stop to eject the disc during the process. No need to mention that off course I tried to import the same CD using my old laptop and another desktop I have at home, no problems were reported then.

Thank you in advance for your time!

 

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