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Alienware 14 Integrated Graphics Card not in the BIOS
Hello,
I have an Alienware 14. After upgrading to the new Windows 10 Professional (I have been running this since it came out) with the latest service pack my Alenware cannot detect the Inegrated Graphics card in the BIOS. I have the most recent BIOS (A09). Is there a new one? What can I do to restore the Integrate GPU (it's the GeForce GT 750M 2GB DDR5). The system is just over a year old. I can provide the service tag if needed.
Configuration:
Components
210-ACKB : Alienware 14 Base
370-AABX : 8GB Dual Channel DDR3L 1600MHz (4GBx2)
580-ABDP : English Keyboard
619-ADTB : Windows 8.1 (64Bit) English
658-BCDJ : Resource DVD windows 8.1
328-BBDH : Shipping Material
620-AASU : Windows 8.1 DVD OS Recovery(En glish)
400-ADGW : 500GB 5400RPM-SSD Hybrid Drive
340-ACXY : Placemat (English)
338-BDSI : 4th Gen Intel(R) Core(TM) i7-4 710MQ processor (6MB Cache, up to 3.5GHz w/ Turbo Boost)
391-BBDL : 14.0 inch (355.6 mm) WLED FHD (1920 x 1080) IPS Anti-Glare D isplay
340-ABEU : Documentation, English
470-AAKE : US 110V Power Cord
490-BBFO : NVIDIA® GeForce® GT 750M 2GB DDR5
555-BBPU : Intel(R) Dual Band Wireless-AC 7260 @ 5GHz + Bluetooth 4.0
450-AAGT : Power Supply : Alienware 150W AC Adapter
429-AACW : Optical Drive : Slot-Loading 8 x SuperMulti Drive (DVD/R/RW)
451-BBBZ : Battery : Primary 6-cell 69W/H R
320-BBCS : Alienware 14 Silver Anodized A luminum
It now has 16GB memory instead of 8GB and has an mSATA HDD.
amuuz
2 Posts
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November 29th, 2015 14:00
Well, if anyone is reading this and wondering what is wrong, it's the Java update in the end. So, you'll need to detect your GPU, but you'll have to download the Java update to do it. Download the Java update and run the GPU detect program (nVidia is the one I used for the nVidia GPU, but other GPU sites have them too) and download the driver you need for your system. This will enable the GPU and you should be all set. Hope this helps.