My Alienware has had a battery failure and the battery does not charge. the icon on the bottom right corner of my screen is always empty, at 0% and says "plugged in, not charging". The LED light on my adapter still lights up. If I unplug my laptop, it shuts off immediately. Before moving I have to hibernate or shut down.
I've been living with this permanent battery failure on my Alienware for about 2 months now. I no longer am under warrentee and I don't know what my options are short of buying a new battery and installing it myself.
I can't even find new batteries on the Dell website though. What do I do?