I posted this,elsewhere, but, I had an Alienware M14x-R2 that I bought from Dell around Christmas of this last year. It was stolen in a break in. I bought a brand new Alienware 14 ( the new model) on Ebay a week and a half ago. I have had trouble transfering the warranty. Finally the old owner, filled in the transfer form and it was approved. But it's real limited. I need better coverage and information on how to get it.