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Alienware 15 R3 fps drop after 10 minute
I bought Alienware 15 R3 a month ago. First 3 week there is no problem about product but last week i cant play games like R6,Overwatch... First 10 minute there is no problem about fps but after 10 minute fps goes 0 for 2 sec than it became normal fps and after 20 sec fps goes 0 again. I tried everything about software. Updated Nvidia drivers , restored pc, installed recommended drivers which on Dell support.Also GPU heat between 75-90 in game.I checked it with GPU-Z, in each fps drop perfcap reason is pwr. Nothing happened. So i called Dell Turkey support. We did hardware test and they say "Nothing wrong about your hardware, its about software". They said "restore pc,update drivers,..." But i already done that and i need quick solution. They say "We dont know anything about this problem we need to look at it, we will send you and email".I just bought it a month ago, it's new and i need it for my school. I checked internet, absolutely no solution. Please help me. I have GTX 1070 with 7700HQ on my AW.
Alienware-Eimy
3 Apprentice
3 Apprentice
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4.4K Posts
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November 27th, 2017 10:00
Hi ,
I answered your private message.
edocarli
6 Posts
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December 3rd, 2017 12:00
got your same problem man and almost same config but i have the i7 7820hk
Nebrime
26 Posts
1
December 4th, 2017 12:00
i have the same issue with the same laptop, im thinking alienware just sucks because i've had my laptop replaced several times and the same issues occur.
Nebrime
26 Posts
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December 5th, 2017 11:00
gonna bump your thread too because alienware has been unresponsive to my requests for help these past months
edocarli
6 Posts
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December 6th, 2017 01:00
do you have a gtx1070 on your notebook too or a different one?
Nebrime
26 Posts
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December 6th, 2017 14:00
Yes I have a gtx1070
strix96
2 Posts
0
December 12th, 2017 11:00
Had the same issue because mine was overheating , i just went to a good service and changed the thermal paste !
It was getting over 80 deggres celcius now it wont get over 55