My Alienware 17 is having thermal problems with its CPU - it is idling >40C and as soon as I switch Prime95 it is hitting >90C. The CPU in question is an i7 4800MQ, and it is the 2013 model of the machine.
Can anyone advise on this?
Thanks in advance.
Yes, that is pretty hot. I think max for the CPU is 100c.
Have you tried cleaning it inside? Also, checking that all the fans are still turning and that the heat-sink is still screwed-down securely?
The rate at which the overheating is occurring suggests to me that there is a poor contact between the chip and the cooling system. Is this a known issue?
I have seen it before where malware can cause such problems. If hardware being loose is not a plausable cause then you might see what you can find. Verify all OS files and GPU as well. Good luck
1. The rate at which the overheating is occurring suggests to me that there is a poor contact between the chip and the cooling system.
2. Is this a known issue?