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Ghost_11
1 Nickel

Alienware 17-R1, No sound through HDMI in from PS4

so when i plug my ps4 into my hdmi in/out port i have no sound on my ps4 it continues playing my pc sound even when the video is my ps4. i know its not driver or anything like that cuz it work perfectly fine till yesterday. it has done this before but if i just shut off my pc and ps4 and unplug the hdmi then turn them all back on and connect it it usually fixes the problem but it wont fix it now. im assuming there is a setting or somthing to switch the sound over but i cant seem to find it.

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9 Replies
Alienware-Naomi
5 Tungsten

RE: No sound through HDMI in

Hi!

Try a System Restore to reset the settings back to when it was working. Test the HDMI-in again and let me know if issue persists. 

Alienware-Naomi
Dell | Alienware Technical Support Alienware Arena
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Ghost_11
1 Nickel

RE: No sound through HDMI in

i did that and still no luck. if i have my ps4 connected and on shouldnt nvidia hdmi not say not plugged in? i checked all the drivers and they are all up 2 date. my hdmi cable is brand new and it works on the tv in the living room

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Alienware-Naomi
5 Tungsten

RE: No sound through HDMI in

What Alienware model do you own and what kind of HDMI cable are you using? 

Alienware-Naomi
Dell | Alienware Technical Support Alienware Arena
#IWork4Dell
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Ghost_11
1 Nickel

RE: No sound through HDMI in

Alienware 17

Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz (8 CPUs), ~2.7GHz

16384MB RAM

NVIDIA GeForce GTX 770M

Speakers (Realtek High Definition Audio)

HDMI cable came with my ps4

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Ghost_11
1 Nickel

RE: No sound through HDMI in

i dont have sound blaster recon3Di control panel

i have Realtek High Definition Audio and for some reason no control panel for it

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Ghost_11
1 Nickel

RE: No sound through HDMI in

i tryed everything it suggested it didnt fix it but that is for HDMI out and it works fine on a tv i have laptop audio and video through my tv downstairs. im having HDMI in sound problems

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Alienware-Naomi
5 Tungsten

RE: Alienware 17-R1, No sound through HDMI in from PS4

Alienware 17

 

Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz (8 CPUs), ~2.7GHz

 

16384MB RAM

 

NVIDIA GeForce GTX 770M

 

Speakers (Realtek High Definition Audio)

 

HDMI cable came with my ps4

Can you try an HDMI 1.4 cable?

Alienware-Naomi
Dell | Alienware Technical Support Alienware Arena
#IWork4Dell
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Ghost_11
1 Nickel

RE: Alienware 17-R1, No sound through HDMI in from PS4

im not sure what i did but somehow i just fixed it.

thank you so much for your help

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Alienware-Naomi
5 Tungsten

RE: Alienware 17-R1, No sound through HDMI in from PS4

Alright! Let me know if you need anything else.

Alienware-Naomi
Dell | Alienware Technical Support Alienware Arena
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

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