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Vlad Ignatescu
1 Nickel

Alienware 17 R2 Windows 10 internet issue

I have updated from Windows 8.1 which came pre-installed on my machine to the Windows 10 build 10240. 

After the update, none of the build in applications work (Google Drive desktop app, Skype, Steam, Battlenet, Dropbox,etc). Not even the Windows updater... Strangely enough, Chrome works and I was able to search for solutions but none worked.

I tried resetting my router, reinstalled my wifi driver for windows 10, but none seem to work.

I have since rolled back to Windows 8.1 but do not find this acceptable in any way.

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RE: Alienware 17 R2 Windows 10 internet issue

Hello, 

We recommend you follow some steps before updating to Windows 10. It may have something to do with this issue. Click here to view a link from the Alienware Arena site that explains the steps to follow before updating to Windows 10. 


Alienware Arena

Alienware-Rodrigo
Dell | Alienware Technical Support
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