I just got the Alienware 17-R3 four days ago. For two days, it was amazing. It ran all games perfectly but on the 3rd day I pressed Shut Down and It acted like normal but later that day I went to play my games like I did the other 2 days and It just wouldn't turn on I removed the battery and reconnected it It won't work with the AC adapter With the battery or both. When I listened to it When I held down the power button the fans turned on for a split second and automatically turn off. Can someone please tell me whats wrong?
I've just had the same issue. Received my brand new Alienware 17 two days ago. It was running perfectly. I shout it down last night and this morning it's completely dead. So disappointing considering how expensive these computers are and that I waited almost two weeks to get it.
I have the exact same problem. This is after multiple issues from my purchase in February when Dell finally replaced my Alienware 17 R3 with a refurbishment. Now only after a few weeks this replacement won't even turn on like the others in this post. I have to say, for this being the 1st Alienware I have purchased it is probably my last. I expect better quality on a $2,000 laptop.
The CMOS reset is just to bring the dead laptop up, it does not solve the problem. Sooner or later the laptop will hit the problem again.
I tried all versions of BIOS from 1.2.15 back to 1.2.8, and NONE solved the problem. Even with 1.2.8 that other people said does not have the problem, I still run into the problem.
This is ridiculous. Dell is essentially selling a defective product and they can't even get the BIOS fix right. I wasted a lot of time and energy on this.