Alienware 17 R3 switches between charging / battery whilst gaming
I've been having a problem with my alienware 17 R3 (970M) for the past 3 months.
When I play games (such as overwatch or witcher 3), the laptop alternates between charging and using battery power, which causes the FPS to drop significantly and to lag. I have a 240w charger and a 180w charger, and they both have the same problem.
This problem only exists when I am gaming.
I have done a forum search, and I found 2 people with the same problem as I have:
Alienware 15 R2 battery not charging while gaming (If you look at the comments section, you will find a youtube video which is exactly the same problem I am having. However, the blue light on my charger (240w) also gets dimmer and then disappears. for the 180w charger, it just alternates between charging / battery).
If the system is still under warranty, send me a private message with the service tag.
Alienware-Eimy Dell | Alienware Technical Support #IWork4Dell Opening your case does not void your warranty! Check out Alienware Artificial Intelligence I can't always reply to PM's, if you need extra assistance visit: