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Alienware 17 overheats

I got my new alienware 17 a month ago. now the cpu overheats at idle to 100 c. At start up the cores are in 40s-50s. then doing nothing they go to 90s and 100. I work in a room temp of 28 degrees. same time my mouse pointer lags and it shuts down.


i7 4930mx 3.0 -3.9

32 gb ram.

gtx 780m

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RE: Alienware 17 overheats

Hello Snowflake2013!

There might be something wrong with the fans, could you please send me your service tag on a PM to check if I can help you with that.

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