TechITSupport
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Alienware 17R3 - Integrated Webcam - RGB Line Amplifier Test - Number of bad RGB line amplifiers: 2 - Failed (Error code: WWC06-I5B)

Hello Everyone,


I ran a full and complete test on the Alienware 17R3, all good besides this error:

Error Message: Number of bad RGB line amplifiers: 2
Test Finished: Failed (Error code: WWC06-I5B)

What exactly does it mean and what is the solution.

My system is under warranty if needed but can this be fix?

Thank you everyone and good day!

Regards,

TechITSupport

1 Reply
TechITSupport
1 Nickel

RE: Alienware 17R3 - Integrated Webcam - RGB Line Amplifier Test - Number of bad RGB line amplifiers: 2 - Failed (Error code: WWC06-I5B)

Hello again,

I've notice that many of you may not have a clue about this but hope this can maybe provide some light or a solution or an understanding why am I getting two different results.

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This is what I get from the SupportAssist ver 1.2.6793.01

Duh!.JPG

OK... Never Mind! This is the 4th time and it had failed with the same error but now it WORKS!!!

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This one is from the diagnose web site

5224.Capture.JPG

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Let me know what you think?

Good day!

Regards,
TechITSupport

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